Residential plumbing company in Orange, California providing repairs, replacements, and maintenance with scheduled appointment windows and clear communication.
Customers point to clear communication from the office and technicians who explain findings and options. Same-day availability is noted in several reviews, along with clean work areas and friendly service. Some reviewers mention pricing can be higher than other quotes, so it may help to compare estimates for larger jobs Local experience that helps homeowners across Orange, California compare a more region-aware provider.
Orange, California-based with service to nearby Orange County cities including Anaheim, Santa Ana, Tustin, and adjacent neighborhoods.
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Services commonly include leak diagnosis and repair, drain cleaning, water heater service (standard and tankless), faucet and fixture replacement, toilet repairs, garbage disposal replacement, and routine system maintenance.
Recent reviews frequently highlight punctual arrivals, clear communication from the office, and technicians who explain issues and solutions. Several customers note same-day scheduling and well-equipped visits. A few reviews mention higher pricing than competing quotes, and one cited a callback needed to complete outdoor irrigation reconnection after a main line job. Overall sentiment trends positive for professionalism and responsiveness.
Very disappointing to learn yesterday that when the technicians left after presumably completing the job I was not able to operate my irrigation system. So this morning they are digging in the yard to attach the irrigation lines to the main line they just replaced. It is so inconvenient for us on this particular day when we have a family funeral to attend. I had such faith in Do It Right, as they completed another job inside the home about a year ago successfully and that is why we called on the company again and even recommended to neighbors where there are all sorts of plumbing issues with these homes.You would think the irrigation system would have been checked to determine if it was connected to the main line while the job was being done. That would have been a basic check. Inside we gave more unnecessary digging.To say we are very disappointed is an understatement.Philip and Charlotte McGovern16232 Rockaway Drive
I simply needed a professional plumber to diagnose why my brand new (self-installed) water softener was not working. Eddy and Nicole were on time and very knowledgeable. They diagnosed my issue as a faulty part, luckily still under warranty, in under 15 minutes. They were exceptionally professional as well as very nice people! In addition, the Do It Right office support (Kira) was exceptionally good at communication and offered me an open slot today instead of having to wait until the initially scheduled Friday appointment. Fantastic service all around! I will call them first the next time I need a pro!
Steve C at DIR is wonderful; really great personality, professional, quick, clean work environment, totally happy with the work he did in my house. He is the guy to ask for!????As far as pricing goes…?????????? get your comparative quotes, people. GET YOUR COMPARATIVE QUOTES!! Do your homework, do not drop the ball on this. I paid too damn much for four p-traps and a simple faucet install and that’s all on me, I didn’t get my quotes! Learn from my mistake, especially in the current economy we are stuck in.
Had a great experience with Joe O. for our tankless water flush maintenance. He was very friendly and knowledgeable, and he answered all the different questions we had during our visit and even provided us different solutions to try.I had a not so great experience with another company, from not having the proper equipment and cancelling our appointment several times. In comparison, Do It Right sent out someone same day. Joe was also well equipped to perform the task and was able to complete our maintenance quickly. Definitely a stark contrast to my experience with another company. Will be recommending to others.
Joe arrived within the window in which was expected. He spoke extremely well and professionally. I showed him what needed to be done and determined the parts that I had we’re not the correct type. I immediately left to retrieve the proper items while removed the shower cartridges. He changed everything out, tested for any leaks. It was very informative. It was a great overall experience. I would highly recommend…Do it Right Plumbers??????
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