Vaillancourt Plumbing & Drains supports Ajax clients with everyday repairs and complex water service problems. The office team coordinates scheduling and, when necessary, works with municipal services to arrange shut-offs and permits. Technicians explain options on-site and focus on practical fixes.
Responsive scheduling, detailed explanations before work begins, and attention to permits and city coordination when required. Customers often note courteous technicians, options provided for repairs, and efforts to keep costs transparent.
Ajax and the broader Durham Region, with regular service to Pickering Village, South Ajax, Central Ajax, and Northeast Ajax.
Services include leak diagnosis and repair, drain cleaning and snaking, clogged toilet and sink clearing, fixture installs (faucets, toilets, showers), shut-off and valve replacements, water heater service, sump pumps, backwater valves, and water service line repairs with utility coordination.
Reviews consistently mention quick scheduling, on-time arrivals, and polite technicians. Many customers highlight clear explanations, options presented before work, and helpful coordination with the city for water service issues. Pricing and scope are described upfront, with several noting that unnecessary work was not pushed. Follow-up after completion is also mentioned.
I highly recommend Vaillancourt Plumbing & Drains Ltd if you value true peace of mind.In the middle of winter, my hot water tank — which had already failed several times before — broke down again. I managed to get a couple of opinions and estimates quickly, but something just didn’t sit right. I decided to get one more opinion and contacted Trevor at Vaillancourt Plumbing & Drains Ltd — and I’m so glad I did.Trevor took the time to answer all my questions thoroughly. He provided clear estimates, explained the equipment options, and outlined both product and workmanship warranties. What stood out most was that he never criticized the other quotes or pressured me into making a decision.The work was completed the very next day, and everything went smoothly. Since then, I’ve hired him again for additional work.Trevor is professional, personable, transparent, and extremely skilled. Crystal and Lisa, who handled the scheduling and office support, were also wonderful to deal with — friendly, organized, and efficient.An excellent team and a company I trust and will continue to use.
I am pleased to write a great review for Vaillancourt Plumbing. The whole team was very professional, friendly and understanding of our problems. The office team were very helpful and was able to schedule our work right away. The plumber, Shane, was great. He quickly diagnosed the real problem and was very fast in picking up the needed parts. He reviewed our other issues with shut off valves and offered suggestions on how to correct the problems and how to save us money. Every problem was fixed or solved. Joseph and Sue
Valliancourt is a reliable and wonderful company to deal with.I had a problem with my leaky valve connected to the water main. Valliancourt assisted me to arrange with the city water department to have the main valve shut off/turn on plus arrangement to change the defective water box on my lawn (big job!). They know the entire process very well and save me much time to make arrange with the city re available time and sources allotment.The staffs from Valliancourt are courteous and helpful. Phone call were pickup and return promptly. Trevor is a professional gentleman who knows his trade very well and very polite to work with me, that make my highly anxious event much easier to live with.Valliancourt is highly recommended. I would call them for all my future plumbing issues.
I had a leak in the pipes running outside my home to the main water connection. I contacted a few contractors but Vaillancourt was the most thorough and competent contractor, ensuring all required permits were in place, etc., and I was happy they were able to complete the job prior to the Holidays. I was kept up-to-date throughout the process, all my questions were answered and they followed up after the job was complete to ensure I was happy with the job.
I would like to strongly recommend Vaillancourt Plumbing. The office staff were very pleasant and responsive, and they were able to send a technician to my residence within hours of my call.The technician, Trevor S., arrived on time and was polite, courteous, and transparent about the work he was going to perform. He even suggested that the larger snake was not necessary for the job, which ultimately saved us money.Overall, I was very impressed with their professionalism and honesty, and I would not hesitate to use their services again.
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Emergency service may be available for urgent issues.
Get a standard drain snaking on a single residential fixture at a set visit rate.
Upfront inspection and diagnosis for common household leaks.
Standard toilet swap with wax seal and supply line.
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