Roto-Rooter Plumbing & Water Cleanup

We had problems with our plumbing at 107 SW 4th Street in Lee’s Summit. We reached out to Rotor Rooter, and they provided us with top notch service. Our tech, Aaron, arrived on time, got right to work, and did an exceptional job. The problem was in the main line, and he immediately made a call to a co-worker to run a camera provide further assessment as to how to proceed. Aaron was very professional, answered questions fully, and assured us we would be in good hands moving forward. Thank you to Aaron!!

Anthony was great. The clog ended up evolving into quite the issue and he never complained. He was calm and figured out a solution that works great. Came out same day and got it all fixed up. Will be using their service again if issues arise.

We scheduled for the same day and a tech came out within a few hours! Aaron was great, very informative and gave us all of the pricing up front. Although it was more than we expected, he was patient with us as we decided what we wanted to do. He worked throughly and in a timely manner as well! Thank you Aaron!

We had a sewage back up in our basement on a Friday at around Noon. We called Roto-Rooter and they had a technician, Anthony, at our home by 1:30 PM. He was polite, professional and careful to be as clean as possible. After getting things unclogged he called for a camera inspection. David showed up to run a camera down the line, explaining what we were seeing. Unfortunately, aside from tree roots and the majority of the clay pipe being non-existent, about 60' out a catastrophic failure was discovered. No option but to replace the main sewer pipe. We were very frustrated and a little in shock. David explained all options and was very empathetic to our situation. We chose the more expensive, but less invasive trenchless option for the peace of mind and warranty. Griffin and Dwayne showed up the following Monday to begin work. They were both awesome and Griffin, much like David explained the process from beginning to end, even providing daily updates. By Wednesday evening we were able to use the shower and flush toilets and by Thursday evening we were back to full functionality. Given the unfortunate circumstances, we could not be more pleased with the experience from beginning to end. Anthony, David, Griffin and Dwayne, you guys were awesome! We would definitely recommend Roto-Rooter. Thank you for such a great experience!

My experience with Roto- Roooter was good. It did take a while for someone to get out to my house but it was same day service. Time estimates from the automated system was not accurate. However the tec that showed up, Khari, was absolutely awesome. He took his time explaining everything to me making sure I understood. Price was a smidgen high but they also have people come and scope the lines and offers for someone to come out and access water damage. And thats all a part of the service. Which I really loved. Khari took his time clearing our main line to make sure we wouldn't have any more problems. Very happy with his service.