Master Group Heating, Cooling & Plumbing provides plumbing, heating, and cooling services from its Clifton office for homes and small businesses. Scheduling is available early to late on weekdays with weekend availability Serving homeowners across Passaic, New Jersey.
Local team serving Passaic, New Jersey County with clear scheduling windows and options-based estimates. Technicians are noted by reviewers for punctuality, neat work, and communication throughout the job.
From Clifton, the team serves Passaic, New Jersey County and nearby North Jersey neighborhoods. Call with your address to confirm coverage.
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Plumbing repairs and replacements, water heater service (standard and tankless), drain clearing, fixture installs, leak tracking, boiler service, mini-split and AC installs, and seasonal maintenance.
Recent reviews highlight punctual arrivals, clean workmanship, and clear explanations of repair and replacement options. Multiple customers mention smooth installations of mini-splits, boilers, and water treatment equipment. Pricing clarity and honoring quoted estimates are noted in feedback. A few reviews describe follow-up to resolve performance concerns that were addressed with an upgraded solution.
I would like to revise my previous google review from a few months ago regarding the service of Master Group's Mini-Split (heat & A/C) unit in our home. We were having problems with the heat portion of our mini split and were not happy about the lack of heat production coming from this particular unit. After discussing the situation back and forth with Adam, my husband & I decided to upgrade to the Hyper Heat unit. So far we are pleased with this brand new unit which is pumping out heat. Our basement is very warm. Although we went through some frustrating conversations, Adam & Master Group were willing to work the situation out and ultimately wanted us to be a satisfied customer. Abel was the young man who installed our new unit and he was very nice and respectful and we appreciate his hard work on a very cold & wet day.
Mohamad did a great job installing a water softener for me. Everything was done cleanly and neatly. I am very satisfied.
We called Master Group when our mini split unit was not working. Adam came on the day scheduled and checked out the unit. He was extremely knowledgeable and gave us different options to choose from. As we totally trusted his opinion, we decided to have him install a new Mitsubishi mini split unit. Adam and his team came out on a Saturday to accommodate us due to vacation plans. They did a perfect job on the installation and made sure that EVERYTHING was cleaned up. He even washed down our concrete. When he was done you would never know they had been working in my yard. And, no one walks in your home without putting booties on their feet! We were very impressed by their professionalism and expertise and would highly recommend them.
This is the second time I use this company. First time was a couple of years ago and Adam did my service, he was great! And this time I asked for him specifically and he came to the rescue. As always very punctual, polite and knowledgeable. He even shares tips on how to keep your unit in the best condition possible. Their prices are reasonable as well. If you need an experienced professional, ask for Adam.
The absolute best with customer supports, and customer satisfaction. Needed a boiler replaced. Quoted me in the summer. Despite the quote lasting 30 days, they honored the quoted price. And with the most professionalism and care, completed my boiler replacement in less than 8 hours. Just look at this beauty (before & after pics). Thank you Adam and team. Can write me in as a long term client !
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