Featured

GEM Plumbing and Heating

Plumbers in Pawtucket, Rhode Island
Ranked #8 in Pawtucket | Grade B-
4.60 (6,808 reviews)

GEM Plumbing and Heating

GEM Plumbing and Heating operates from its Lincoln headquarters to serve Providence with day-to-day plumbing needs and larger projects. The company is widely recognized in Rhode Island and has a substantial volume of customer reviews reflecting ongoing service activity.

GEM Plumbing and Heating business photo 1 - Plumbing in Pawtucket
GEM Plumbing and Heating business photo 2 - Plumbing in Pawtucket
GEM Plumbing and Heating business photo 3 - Plumbing in Pawtucket
GEM Plumbing and Heating business photo 4 - Plumbing in Pawtucket
Show all photos
Why Homeowners Choose This Business

GEM is a well-known Rhode Island provider with a large service footprint and extensive customer feedback. They offer clear scheduling through their office and website, and handle both routine work and larger projects. Their local team is familiar with Providence building types and regional plumbing conditions.

Service Area

Primary service from Lincoln into Providence and surrounding Rhode Island communities. Call to verify availability for your neighborhood and building type.

Featured Local Business

This featured listing includes fuller business details and a stronger local presentation for homeowners comparing nearby options.

Featured
Featured on ProsGrade
Listing details

This listing includes service information, customer review signals, a photo gallery, and public contact details to help homeowners compare this business more easily.

Featured listings may appear with fuller business details and stronger local presentation.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has more review volume than many local competitors.

Trust Signals

Licensing - MA/RI Contractor License numbers noted in search results; contact GEM to confirm current licensing.

Services Covered

  Electrical Services
  Plumbing Services
  Renovation Services
  Plumbing Repair
  Drain Cleaning
  Water Heater Service
  Leak Detection
  Fixture Installation
  Toilet Repair
  Pipe Repair
  Sump Pump Service
  Tankless Water Heater
  Garbage Disposal Install
  Shower Valve Repair
  Water Line Replacement

Residential and light commercial plumbing service, fixture repairs and replacements, drain clearing, water heater service, pipe leaks, and seasonal maintenance.

Reviews

Customer Reviews

Goya Zeno
Was happy about job Joseph and Ethan did a great job! Was glad it was done the same day! Since I needed to go back to work didn’t wana leave my family without heat.!! Only think I can say was maybe the price.. other then that I was pleased…
View full reviewShow less
Was happy about job Joseph and Ethan did a great job! Was glad it was done the same day! Since I needed to go back to work didn’t wana leave my family without heat.!! Only think I can say was maybe the price.. other then that I was pleased with my new oil furnace! Thanks!
tracy bagley
We had 2 very old direct vent gas wall heaters replaced. Evan and Steve are the best. They explained everything and did a awesome job for never putting in these Rianni heaters . Kept me informed and answered all my questions and eased my c…
View full reviewShow less
We had 2 very old direct vent gas wall heaters replaced. Evan and Steve are the best. They explained everything and did a awesome job for never putting in these Rianni heaters . Kept me informed and answered all my questions and eased my concerns . Couldn't of asked for two better guys. The electrician and his assistant were outstanding with the fact the house was built in 1925 with older wiring . Chen and his assistant installed 2 dedicated circuit for both heaters to run on and it works out great as now my air conditioner will run on the dedicated circuit this summer. Would recommend all of them for future heating needs .
edith
Robert diagnosed the issue and we had a price and installation date within a few hours. Excellent service and great technician! Highly recommend and will be using GEM again in my summer home.
Ivan Tejada
Richard is very knowledgeable and patient took the time to go over the issues on my system. He also took the time to go over my options for the new installation, due to my old systems casing being cracked and emitting carbon monoxide. Jason…
View full reviewShow less
Richard is very knowledgeable and patient took the time to go over the issues on my system. He also took the time to go over my options for the new installation, due to my old systems casing being cracked and emitting carbon monoxide. Jason and the crew came by the very next day and installed the new high efficiency boiler. They did great work very organized and neatly done. They also took the time to go over the new system after being at my house all day. Thank you Gem plumbing.
Benjamin Daniel
What an excellent experience! The folks at GEM are clearly experts in their fields. The work is top-notch and the technicians were friendly and engaging. They walked me through the installation process step-by-step and also recommended some…
View full reviewShow less
What an excellent experience! The folks at GEM are clearly experts in their fields. The work is top-notch and the technicians were friendly and engaging. They walked me through the installation process step-by-step and also recommended some much-needed improvements to my existing system. I’ll be working with them on future projects!
James Terranova
We put in a ductless system on the 2nd floor (3 units) and a ducted system on the 1st floor w/ a separate dehumidifier unit also connected to basement and the first floor vent system. Pros: Adam and his crew were all polite and respectful…
View full reviewShow less
We put in a ductless system on the 2nd floor (3 units) and a ducted system on the 1st floor w/ a separate dehumidifier unit also connected to basement and the first floor vent system.

Pros:
Adam and his crew were all polite and respectful to my family and my home. They took the time to explain in layman terms the daily update including any questions at anytime. The Cons do not reflect Adam and his crew in anyway- they just had to do the explaining of why was promised won’t work. Thus preventing us to give a 5 star.

Cons:
The “Walk Through” (AFTER YOU SIGN THE CONTRACT) in preparation for install, is done by employees that are not going to install it! In the end, where the heat pump was suppose to go in the basement was incorrect, where the outdoor unit was suppose to go was incorrect and worst of all, all intake vents were suppose to be out of sight. But as you can see from the above picture- 1 is not in the formal dining room. An installer should have been involved in the “Walk Through.” Lastly, the contract leads you to believe that you get the “Gem Home Comfort Club Membership” for free for 1 year - I was told by the electrician and their home office it was an extra $500 fee.

Write a Review

Share your experience with this business. Reviews are moderated before they appear publicly.

Special Offers

Emergency Service

Emergency service may be available for urgent issues.

Frequently Asked Questions

Typical requests include leak diagnosis, fixture repair and replacement, drain clearing, and water heater service. They can also discuss larger projects and maintenance needs based on your home and schedule.

Call the listed Providence-area number or use the contact options on their website to request an appointment. The team will confirm availability, gather project details, and offer the next suitable time slot.

They indicate round-the-clock availability in public listings, but response times can vary by location and demand. Contact the office directly to confirm current response options for your situation.

Yes, they commonly work on tank and tankless water heaters, as well as clogged or slow drains. The team can advise whether a repair, cleaning, or replacement is the best path after an assessment.

Service is dispatched from Lincoln and generally includes Providence and nearby Rhode Island communities. Coverage can change, so it’s best to provide your address when you call to confirm.
 Verified Listing

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

Request Service

Business Details

Business Rating
4.60 (6,808 reviews) Featured BusinessPro Listing
Address
1 Wellington Rd, Lincoln, RI 02865
Business Type
Plumber
Website
https://askgem.com/
City Page
Plumbers in Pawtucket, Rhode Island

Compare local plumbers in Pawtucket

Browse local businesses, customer reviews, and featured providers across Pawtucket.

View Pawtucket Plumbers

Location Map