Trident Plumbing & Drain

I recently underwent surgery and during my recuperation, there was someone at my front door. It was a gentleman I've used on and off over the past few months, wanting to know if I had any work for him now in March, before he was scheduled with me in April, I told him, not at this time, but before he left, he pointed out a leak (with standing water) at my front hose bib, and then he said he could fix it for me for $xxx, and that he'd buy all the materials, no charge.

I told him, I would call around and see if I could get someone who specialised in JUST plumbing. So I gave Trident a call.

Shelby helped me right off the bat. I didn't need "emergency" service today. I could wait until tomorrow, since the copper line with the pin-hole leaks fed my backyard, not the house proper, and its ball valve was currently closed.

Sergio arrived early in the schedule window. I showed him the line that needed to be replaced, and he started getting ready. He shoveled the stones out of the way, dug down about a foot, and measured the distance for the replacement copper line. He isolated the line at the city valve, then made the first lower line cut with his close-quarters cutter and heated the coupling to finish removal. He came back with a new piece of copper pipe measured out with insertion lines for his swaged connectors.
Once in place, he made the 4 swages with the swaging tool, opened thd closed ball valve, and slowly opened the city valve. No leakage. Job completed satisfactorily. He filled the hole back in, raked the rocks evenly over the dig and coiled up the hose.

A simple, straight forward, professional installation from the very start.

Sergio was courteous, knowledgeable and a skilled, professional tradesman who is proud of his work, and it showed!

I'll call Trident every time I need work done that matches their services.

In my opinion, they're an organization who provides quality workmanship at a reasonable price.

Terrific performance from stem to stern.

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Always a great experience with Trident plumbing! Their staff, professionalism and quality work are always excellent. I feel like their prices are reasonable and they don’t add in all sorts of fees or up charges. Today, Tyler replaced our water heater and he was professional and very efficient with getting us back up and running. He provided recommendations on how to extend the life of the new unit. Will definitely keep using Trident, give them a try you won’t be disappointed!

Trident provided an exceptional experience from the moment we discovered a leak in our water heater on Sunday night. By Monday afternoon, our brand new unit had been installed. Scotty and Sergio, the technicians, were incredibly kind, professional, and went above and beyond to ensure that we were well-informed about our purchase and the services they provided. Thank you so much, Trident! The new water heater is working perfectly!

I called Trident to set up a an appointment for a quote on a new laundry sink supply, faucet and drain install. The price was reasonable and they were able to take care of it right after. The work was done well and the whole experience felt professional. This is my first time working with Trident plumbing and I believe I will come back to them for any future plumbing needs.