Tuff Tex
This was an emergency outdoor spigot issue in the hard freeze. James was very pleasant and willing to explain things so that I understood. He wound up doing a bit more work than I had originally reported and I was thrilled he could fit the…
Featured
Benjamin Franklin Plumbing
Plumbers in Plano, Texas
Ranked #5 in Plano | Grade B+
Benjamin Franklin Plumbing
Full-service residential plumbing in Plano, Texas with 24/7 availability. Technicians focus on clear explanations, dependable repairs, and clean workmanship for fixtures, drains, leaks, and water heaters.
Why Homeowners Choose This Business
- Open 24/7 for urgent plumbing needs - Clear communication and up-front options - Experienced technicians familiar with local homes and materials - Service across Plano, Texas and nearby North Dallas communities
Service Area
Plano, Texas and nearby communities across North Dallas, including Richardson, Allen, McKinney, and Frisco.
Featured Local Business
This listing includes local business details for homeowners comparing nearby options.
Featured
Featured on ProsGrade
Listing details
This profile brings together available service information, customer review signals, photos, and public business details.
Featured listings may appear with fuller business details and stronger local presentation.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
A quick local comparison based on review strength, business detail, and local service fit.
- Maintains a competitive standing in this market.
- Performs at or above the local average rating.
- Has more review volume than many local competitors.
- Shows strong customer satisfaction signals based on review quality and volume.
Trust Signals
Open 24 hours for urgent plumbing issues, seven days a week.
Services Covered
Plumbing Services Supplier Drain Cleaning Water Heater Repair Water Heater Services Emergency Plumbing Leak Detection Fixture Installation Toilet Installation Faucet Repair Hose Bibb Repair Maintenance Installations Shower valve replacement Repairs Sewer line inspection Garbage Disposal Install Pipe Repair Tankless Water Heater Service
Common services include water heater repair and replacement, leaking pipe and valve repairs, faucet, toilet and fixture installs, drain clearing, garbage disposals, hose bibb/spigot repair, and basic leak detection. Technicians also address shower valve issues, supply line problems, and routine maintenance.
Reviews
Customer Reviews
Eric
I’d give more stars if I could. We’ve been customers for more than ten years and they have always been great but this most recent service call was somehow even better. Matthew was conscientious and really listened to what the issue was. He…
Greg Rhine
Cody at Ben Franklin Plumbing did an excellent job helping us with replacements for our external faucet, and internal toilet and sink. He checked our grey water drainage to get a clearer picture of drainage issues. His hardware recommendati…
Zac Tyson
Mixit valve was leaking 30-40 drips per minute and needed replaced, was probably original with the house built in 1983. Ben showed up and saved my family and I a large water bill as we were about to leave on a trip. He was done within a f…
Simon Webster
Beware- it turns out that these pipes if not tightened, painted and treated correctly when first installed by a confusing mix of builder and supplier can fail to seal. Thus a call to a plumber is required. Ben Franklin team came highly reco…
Write a Review
Share your experience with this business. Reviews are moderated before they appear publicly.
Special Offers
Emergency Service
Emergency service may be available for urgent issues.
Frequently Asked Questions
Do you offer 24/7 plumbing service in Plano?
Yes. The Plano, Texas location lists 24-hour availability every day of the week. You can call anytime for urgent leaks, failed water heaters, or other time-sensitive issues. After-hours scheduling is handled by the main dispatch team.
What kinds of plumbing jobs do you handle most often?
Typical calls include water heater repair or replacement, leaking valves and hose bibbs, clogged drains, and faucet or toilet fixes. Technicians also replace shower and mixing valves, repair supply lines, and install common fixtures. They’ll provide options after a quick on-site assessment.
Can I get same-day service?
When the schedule allows, the office works to provide same-day appointments, especially for active leaks or no-hot-water situations. Availability varies by time of day and call volume. Calling early improves the chances of a same-day slot.
Do you service both tank and tankless water heaters?
They service and replace standard tank-style units and work on many common tankless models. The technician will confirm model compatibility during the visit. If replacement is needed, options and timelines are discussed on site.
How are estimates and pricing handled?
The plumber inspects the issue, explains the findings, and reviews repair or replacement options before work begins. Pricing is presented up front so you can choose how to proceed. Any changes are discussed and approved before continuing.