Evolution Plumbing LLC | #1 Plumber Plano, TX

Travis Parnell was able to come in and not let our Plumbing job defeat him. The last Plumber that we had were defeated and left my family and destitute so we switched to first American home warranty from Choice Home Warranty. Travis first got in, and he noticed that he had to do some custom work just to get our toilet fixed And he had no problem doing it. Travis also realized that when my toilet was leaking here first thought that first American wouldn’t cover it but after they doing the further assessment, he realized that the job was done wrong and it just needed a few washers and he took care of that effortlessly he was in and out in no time even with the difficult job that he had to do he made things very simple for me and I had such a migraine today that he did not make it any worse I would definitely recommend Travis Pernell as a plumber to do the job and Evolution Plumbing has a great employee on their hands hands.

12/30/24- unfortunately I have to move my review to 1 star. I thought they did good job in October - which costs a few thousand, only to now be in December with major plumbing issues. Home warranty reassigned them to us , which I thought was great but they have been unresponsive. We scheduled service 2 weeks ago , someone came out and said they would be in contact. It’s been very difficult to have anyone answer the lines and Home warranty even said they had to reassign us another plumber due to unresponsiveness. :/ Evolution plumbing did great a job! We worked with Jason from start to finish - he was kind, knowledgeable, thorough, and communicated well throughout the entire project. We also worked with Ramses who was also amazing and helpful throughout the project! Thank you both to Jason and Ramses!

They were able to schedule me in a timely manner. The plumbing technician Jordan J. has excellent customer service. He was kind, friendly and efficient. He installed the new garbage disposal in just a few minutes, Especially since I Went into my office to work and left him alone to do his work. Very pleased with the service and very happy. I have a new garbage disposal.

Ramses Estrada was great. Took his time to explain everything before he did it, found the problem and fixed it. Very service oriented. Nothing to do with Ramsey - the company should work on its phone communications about appointment scheduling. It was unclear whether I had an appointment or not. That said, I appreciate that they came next day. Joshua was also great on a separate visit for a different issue: Got it done, explained it, and had a new fe manner.

Great Service Came to The Rescue!!! My home warranty insurance set me up with a plumbing company, for a gas water heater problem that never called or showed up. After 48 hrs I called and complained about the service I was getting. At that time, they set me up with (Evolution Plumbing LLC, Plano). I wish that they had been the ones chosen first. I talked with (Jason) on the phone, and he sent one of his technicians out the very next day. (Josh Huerta) saw the problem and reported back to get a new water heater for my home. (Josh) flawlessly removed and installed a new gas water heater. Thank you, Jason and Josh,…Good Job!!!