207 Plumbing and Heating

Not cheap, but quality work typically isn't. We were having an issue with our heating system, and gave 207 a call. They got us scheduled, and communication via email and text were top notch. The technicians were professional and friendly, and all pricing was up front. There was a possible issue with the work and they returned two days later to check it out and confirm all was functioning as expected for no additional service charge. I would not hesitate to call them again in the future.

A+ experience, start to finish. They quickly provided me with an estimate based on photographs I emailed them of my water heater, which needed to be replaced. I called to book the job on a Friday, they were here by the following Tuesday, and the job was done before lunch time. The tech (Steve) was right on time, and was as courteous and respectful as any contractor you can imagine having in your home. He was focused, but still patiently took the time to answer several of my questions. These folks set the bar for how a Heating & Plumbing experience should go. If you're questioning whether or not to hire them...just hire them!

I had a great experience with 207 Plumbing and Heating. They were able to come out the same day to fix a leak in my shower drain, which I really appreciated. Steve was professional, respectful, and communicative throughout the entire process. He got right to work, quickly identified the issue, and replaced the leaking shower drain efficiently. The whole experience was smooth and stress-free. I highly recommend 207 Plumbing and Heating and wouldn’t hesitate to call them again in the future.

Follow up to owners response to my review below… First of all, I didn’t call you on Friday to come to my home. I was scheduled for Monday to reconnect my sink but because of the pending storm and you had a plumber available you called me come immediately. I asked for an itemized invoice to see why you would charge almost $500 for an hours work and was told it was a fixed price. You reduced it to $450 when your plumber called your office about my concern with the high price. The plumbers did a good job but your pricing for the work equates to over $300 labor rate. I should have refused the quote as it wasn’t an emergency but just wanted to get it done. Lesson learned about getting quotes from others before scheduling work. Your response to negative reviews could be better. After reading customer testimonials regarding “reasonable pricing”, I contacted 207 Plumbing & Heating to disconnect and reconnect a sink while we had new cabinets installed. I was charged $285 to cut the piping and cover the drain. When they came back to reconnect install drain piping and solder two water lines for a temporary sink, they wanted $495. I couldn’t believe the price for an hours work and complained. They came down to $450. I would not recommend this company. Shop around!

I am so glad we went with 207 Plumbing and Heating for all of the plumbing in our new home. They were able to start the job quickly after our original plumber bailed on us. Communication with the office and owner was great, they were understanding of us having a construction loan to finance the project, and I appreciated the text and email reminders of our scheduled appointments. Above all, our plumber Michael was outstanding. Polite, professional, and you can tell he truly takes pride in his work. He had great attention to detail and always cleaned up after himself. I really felt like we were in good hands.