Lovett Inc.

Cody was great. First, he came the same day our toilet and washing machine backed up when our other plumber couldn't make it. (Although our regular plumber did recommend them so thankful to both.) Cody was very personable and good at explaining what was going on and showed us pictures of the roots in the actual drain! It was more of a diagnostic visit although I think if he could have reached the roots, he'd have tried to dislodge them. He gave us options for a more permanent fix that we are mulling over. It is expensive, but the guy on the phone and Cody were both great and so far we are really pleased with the service!

The team from Lovett Inc. were fantastic. Although we were away on vacation, they responded very quickly to our water pipe break. Houston was the Forman on site with Craig as vac technician and Dan as plumber on the job. They took photos and sent them to me so I could understand all that they did. My courtyard looked perfect when they were done.

I had a sewer line that had been damaged in a highrise building that needed to be repaired. I called Lovett Plumbing and their team, and they made it simple, clean and where fast acting. I want to thank Ken Williams, Charlie Bricker, Steven Reis, Sam and Doug for taking care of my needs in a timely manner. You all communicated so well. I will be using Lovett again for any plumbing needs I might have in the future. I highly recommend them.

As the Property Manager of Patton Home, I recently had the unfortunate experience of our main fire line water blowing out. Steven from Lovett responded immediately, and I could not have asked for a better technician. He was incredibly kind, brought a great sense of humor during a stressful situation, and worked with impressive speed. His repair work and clean-up were exceptional—thorough, efficient, and clearly done with pride. Steven’s professionalism stood out from start to finish, and he truly did an amazing job. Dario from Lovett was one of the first on site. His professionalism was matched only by his upbeat attitude and kindness. Even in the middle of a major emergency, he kept the team calm, worked quickly, and handled the repair and clean-up with absolute precision. Dario was fast, funny, and incredibly easy to work with. The quality of his work was outstanding, and I’m grateful for the amazing job he did. Sam from Lovett stepped in with a level of professionalism and skill that immediately put me at ease. He was kind, had a great sense of humor, and moved fast without ever compromising quality. The repair and clean-up were handled flawlessly—efficient, detailed, and truly impressive. Sam did an amazing job, and his work made a stressful situation far easier to manage.

I imagine it's not often that you have to call a plumbing contractor when things are going well. Right before Christmas, we discovered a leaking water main when our water bill was more than 3x the same period last year. On the plus side, we were closed for the week, so it was not as dire of an emergency as it could have been, but the next day, I was leaving town for the holidays. On short notice, Lovett was able to get Doug out to make an initial assessment, then Brian got me an estimate without delay, which even though he finagled us some cost savings, was *gasp*-worthy. I attempted to get at least one other estimate, but I couldn't get calls returned, so what are you gonna do? What I did was hire Lovett. With city permits involved during the holidays, I thought we might have to close for an extra week, but foreman Steven showed up Monday morning and was able to head off potential delays by thinking creatively. He set things up nicely so that we had water running again by late Tuesday morning! Plumber Brandon's efficient work in confined spaces (where the fun happens!) played a big part - special thanks to him as well. Everyone who worked on our project was polite and thoughtful, and I felt like Steven was very focused on getting us back up and running as quickly as possible. Nice work, Steven and Team Lovett!