G.W. Wagner Plumbing LLC

Please do research before using this company. I made the mistake of utilizing their service because I had an emergency the night before-a leaky hot water pipe. I called the night before and made them aware that a 1/2 hot water line was leaking and that it would need replacing. Access to the problem was an unfinished area of the basement with easy access to pipes. The plumber showed up at 8:30 (on time) took a look at the job, and said he had to go out to get 1/2 pipe. What? You don't have that as stock material on your truck? Okay. Plumber came back an hour later saying he also had to respond to an emergency call. He made said I needed 30 feet of pipe and the job would be $900. I didn't know how long it would take and needed the problem solved. Overall, the plumber did good work, but he only actually performed, maybe, 3 hours labor. I priced out the material he used with a local plumbing supply house....about $80 for material. Later that day I measured the work done.....18' feet of pipe. Here is the issue. The invoice is listed 3 10 foot lengths at $324 EACH. Is this the practice now? You don't list material and hourly wage cost? Basically, a bill for $974. Take away $80 is material you have about $900 for three hours of actual labor. $300 an hour. If that seems reasonable for you, by all means use their service. Pictures posted. Also, be mindful of fake reviews on here. Notice I sent a picture with an actual invoice. People that are friends and family might be posting on here just to have bad reviews go down the line.

*Please read the review in its entirety.* Monday, 2-20, I called looking for service to rebuild the plumbing under the kitchen sink, which was done in 2017 by a different company. It is leaking and destroyed part of the cabinet underneath. We made an appointment for Tuesday 2-21 between 7-8 am. Tuesday, 2-21, 8:30 am, no one has shown up. I call as it was icy out to see if they are running behind. Long story short, there was a hiccup in communication, and no one was assigned to my job. They immediately dispatch Dan, and he arrives in under 30 minutes. I agree to the service, and he has a 2.5 hour job done in around 90ish minutes. Dan was excellent and very knowledgeable, professional, and clean. I will not hold the hiccup in communication against Wagner as things happen, and they immediately rectified it. I would definitely recommend them. Everything was easy.