John Huang
Great experience from start to finish. Having Blue Bear handle our HVAC service and repair has been seamless and easy.
Our tech Riley was incredibly professional and knowledgeable. He patiently explained what was happening with our HVAC system since we haven’t had it serviced since buying our house. We had a burner that needed replacing and he provided several options we could take. I felt that I could trust his opinion and not worry about being misled. Riley was even able to find a replacement part that another HVAC company said was no longer available.
The company does try to get you onto their service subscription for an annual fee. We signed up because the priority scheduling, discounts, and multiple included HVAC services felt worth it.
They have modern systems and a customer support team made scheduling and payment a breeze. Compared to other home services providers, it was so nice to work with such a responsive and organized company for once.