Avalon Services
Avalon Services, Inc. provides plumbing and sewer services in the East Bay from its Richmond base. Owner Will Feliciano says he founded the company to help East Bay homeowners keep their plumbing and sewer systems running.
Business Highlights
- Avalon’s plumbers and sewer technicians are fully licensed.
- Its technicians are insured above California’s legal requirements.
- Most technicians have more than 10 years in the business.
- Its technicians are employees, not contractors.
- Employees are not incentivized to sell.
- It offers a 10-year warranty on sewer pipes it replaces and buries in the ground.
Service Area
East Bay, including Alameda, Albany, Concord and Lafayette.
Featured on ProsGrade. Avalon Services is one of 10 plumbers ProsGrade lists in Richmond, California.
9 services listed, including Sewer inspections, Sewer line replacement and Sewer pump installation. Open weekdays, closed on weekends. Rated 5.0 from 159 reviews.
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- Service information
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- Published local profile
How This Business Compares
How Avalon Services compares with the other 9 plumbers on ProsGrade in Richmond, using public Google ratings and review counts.
- Ranks in the top 10% of Richmond plumbers on ProsGrade by Google rating and review volume.
- Rated 5.0 on Google, at or above the 4.9 average of other Richmond plumbers on ProsGrade.
- Has more Google reviews (159) than 5 of the 9 other Richmond plumbers on ProsGrade.
- One of 10 Richmond plumbers on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
9 services- Sewer inspectionsVideo sewer-lateral inspections; EBMUD pressure-test coordination.
- Sewer line replacementTrenchless options; 4- and 6-inch replacements.
- Sewer pump installationLiberty Simplex and E/One systems.
- Plumbing repairsLeaky faucets through major overhauls.
- Drain cleaningSink and tub clogs.
- Tankless water heatersNavien; typically recommends the NPE240A.
- Rooter servicesClearing material lodged in drains.
- Jetter servicesHigh-powered jetter for deep cleaning sewer lines and drainage systems.
- Gas line replacementResidential gas-line replacement.
Reviews
What customers say
Customers praise clear updates and attentive communication. One customer highlighted the crew’s yard restoration and cleanup; another valued a simple test that helped rule out city water as the source of a water-quality concern.
Customer Reviews
Cis S
Cristina Polk
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Frequently Asked Questions
What should residents do during Avalon’s sewer-line replacement work?
Avalon asks residents not to send water down drains from 8 a.m. to 4:30 p.m. Drinking and cooking water can still be used as long as it does not go down a drain.
Does Avalon charge for estimates?
Estimates are free unless extra diagnostic work is needed, such as opening a wall to inspect pipes. Avalon says it will explain any cost before work begins.
What does Avalon’s sewer-pipe warranty cover?
Avalon says the warranty covers connection points and materials it installs. It stays with the home for the remainder of its 10-year term if ownership changes.








