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Avalon Services

Featured in Richmond Today 5.00 (159 reviews)(510) 213-8350

Avalon Services, Inc. provides plumbing and sewer services in the East Bay from its Richmond base. Owner Will Feliciano says he founded the company to help East Bay homeowners keep their plumbing and sewer systems running.

Business Highlights
  • Avalon’s plumbers and sewer technicians are fully licensed.
  • Its technicians are insured above California’s legal requirements.
  • Most technicians have more than 10 years in the business.
  • Its technicians are employees, not contractors.
  • Employees are not incentivized to sell.
  • It offers a 10-year warranty on sewer pipes it replaces and buries in the ground.

Service Area

East Bay, including Alameda, Albany, Concord and Lafayette.

Featured on ProsGrade. Avalon Services is one of 10 plumbers ProsGrade lists in Richmond, California.

Listing details

9 services listed, including Sewer inspections, Sewer line replacement and Sewer pump installation. Open weekdays, closed on weekends. Rated 5.0 from 159 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Avalon Services compares with the other 9 plumbers on ProsGrade in Richmond, using public Google ratings and review counts.

  • Ranks in the top 10% of Richmond plumbers on ProsGrade by Google rating and review volume.
  • Rated 5.0 on Google, at or above the 4.9 average of other Richmond plumbers on ProsGrade.
  • Has more Google reviews (159) than 5 of the 9 other Richmond plumbers on ProsGrade.
  • One of 10 Richmond plumbers on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

9 services
  • Sewer inspectionsVideo sewer-lateral inspections; EBMUD pressure-test coordination.
  • Sewer line replacementTrenchless options; 4- and 6-inch replacements.
  • Sewer pump installationLiberty Simplex and E/One systems.
  • Plumbing repairsLeaky faucets through major overhauls.
  • Drain cleaningSink and tub clogs.
  • Tankless water heatersNavien; typically recommends the NPE240A.
  • Rooter servicesClearing material lodged in drains.
  • Jetter servicesHigh-powered jetter for deep cleaning sewer lines and drainage systems.
  • Gas line replacementResidential gas-line replacement.

Reviews

What customers say

Customers praise clear updates and attentive communication. One customer highlighted the crew’s yard restoration and cleanup; another valued a simple test that helped rule out city water as the source of a water-quality concern.

Customer Reviews

Kenneth Aguiluz

I had an excellent experience from start to finish. From the initial phone call to the completion of the job, everything was handled professionally and efficiently. I had a busted pipe in one of my units, and they were able to schedule and complete the repair the very same day. It’s refreshing to work with a company that is both honest and truly cares about its customers. Highly recommend!
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Cis S

From the initial introduction to the completion of the hired task Avalon was responsive, respectful and finished with a bang! Will kept me updated throughout the process and everything was completed before the scheduled dates! The team put my yard back together perfect and cleaned up everything. I could not recommend this company more. 100% satisfied.
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Cristina Polk

As always, Avalon provides excellent, personable and individualized service. From the first interaction with Regina in the office to the Service technician, Ron, doing the work they are extremely attentive, communicative, and provide the highest level of service. Avalon has been working on our ranch plumbing for years and is practically the exclusive service provider in our neighborhood due to their excellent reputation.
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Frequently Asked Questions

What should residents do during Avalon’s sewer-line replacement work?

Avalon asks residents not to send water down drains from 8 a.m. to 4:30 p.m. Drinking and cooking water can still be used as long as it does not go down a drain.

Does Avalon charge for estimates?

Estimates are free unless extra diagnostic work is needed, such as opening a wall to inspect pipes. Avalon says it will explain any cost before work begins.

What does Avalon’s sewer-pipe warranty cover?

Avalon says the warranty covers connection points and materials it installs. It stays with the home for the remainder of its 10-year term if ownership changes.