The Plumbing Two focuses on responsive service and clear communication. The team handles urgent leaks, drain and sewer problems, and everyday fixture and water heater needs, providing updates throughout the job Serving homeowners across Richmond, California.
- 24/7 availability for urgent issues- Prompt communication with updates during the job- Capable of diagnosing persistent or complex problems- Serves Richmond, California and nearby communities- Strong local reviews for responsiveness and workmanship
Serving Richmond, California and neighboring West Contra Costa communities including San Pablo, El Cerrito, Albany, El Sobrante, Pinole, and Hercules.
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Services include: leak detection and pipe repair, drain cleaning and sewer clearing, sewer spot repairs, fixture installation and replacement (toilets, faucets, sinks), water heater service and replacement, and general plumbing troubleshooting.
Customers frequently mention very fast response, including late-night and weekend calls. Many note clear communication with photos or videos and consistent updates during repairs. Workmanship on leak fixes, drain clearing, and sewer spot repairs is praised, and several reviews highlight fair, consistent pricing. Overall sentiment reflects reliability and responsiveness during urgent situations.
Rick from The Plumbing Two is hands-down the most responsive and reliable plumber we’ve ever worked with. He’s saved us on two separate occasions and has completely earned our trust.When we had a major leak, Rick showed up the next day—on a Sunday—and quickly discovered the issue was far more involved than anyone had realized. We’ve had plumbing problems for over 15 years that no one could properly diagnose, but Rick and his crew tracked it down. They opened up the ceiling, rerouted pipes, cleared clogs, and replaced sections that were rusted and corroded. For the first time in over a decade, everything works exactly as it should.The leak had caused significant water damage, so we had to bring in a restoration company. We were leaving town the very next day, but Rick completely handled the situation. We trusted him with a house key, and he coordinated daily visits with the restoration crew, keeping us updated through frequent texts. His communication was exceptional.Rick also personally showed up to the appointment with our insurance assessor, explaining everything, and sharing videos and photos.Every time a new issue came up, Rick managed to get a full crew onsite immediately. He and his team were professional, respectful, and detail-oriented—cleaning up after themselves, protecting our belongings, and treating our home with care.Later, when the restoration company couldn’t reassemble things or reconnect our washer and dryer, Rick and three of his crew were back at our house within 90 minutes. He personally made sure everything was reattached, tested, and leak-free before leaving.Rick truly goes above and beyond. He’s responsive, friendly, and absolutely dedicated to getting the job done right. If you’re looking for a plumber who cares and delivers quality work, The Plumbing Two is the company to call!
I noticed I had raw sewage coming out into the backyard at around midnight and contacted The Plumbing Two because they were one of the few plumbing services I found that operated 24 hours a day. Rick arrived and cleared out the blockage but informed me that I had a larger issue than just the initial blockage. The sewage pipe was offset which required them to dig down 5 feet and perform a spot repair on the pipe. They found roots growing inside pipe as well and were very transparent about the whole process. All of this was accomplished in less than 24 hours and I’m very satisfied with their service and knowledge. I’ll be contacting them again on any of my future plumbing needs!
Rick and his team were fast and fantastic. I would definitely use him again and reccomend him to others. He answered and responded promptly to my call for assistance. He was able to assess and fix my leaking and loose pipes same day and in a couple hours. His service was awesome , communication excellent and price point great.
I have hired Rick on two occasions and have always been satisfied with his work. When I discovered water leaking from the garage ceiling, I immediately shut off the water and contacted The Plumbing Two. Rick responded promptly the same day to evaluate the issue and quickly identified the source of the leak—a faulty pipe within the drywall. This was a significant project requiring removal and replacement of the damaged section with new copper fittings. Not only did they resolve the water leak efficiently, but the wall repair was completed to such a high standard that it appeared as though no work had ever been done.The most recent repair addressed a leak emanating from the PVC pipe waterline connected to the hose. I contacted Rick, who responded promptly within thirty minutes. He replaced the PVC pipe with copper, which was the appropriate material for the situation. Rick consistently demonstrates outstanding professionalism and craftsmanship, taking the time to thoroughly explain the circumstances and present available options.Thank you for delivering outstanding service
Just hire them!Ricky is amazingly responsive, almost too responsive if that's even possible. It's so difficult to get anyone to respond these days that Ricky's interaction is really unbelievable.He evaluated the job correctly and stuck to his original estimate.Ricky's on the job communication was just as good. He sent pics and video of the entire job and the work looks great, and the water is flowing great.On thing to keep in mind is they wanted to use zelle only and charged 4% to us a credit card. Not sure that would have made a difference to use them but it was a small surprise.Thank you, The Plumbing Two!
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