Richmond homeowners use Michael & Son Services for HVAC repairs, maintenance, and replacements supported by coordinated scheduling and clear communication. The team provides updates before arrival and reviews options on-site so you can choose the right repair or system upgrade.
Local scheduling with 24/7 availability, clear estimates before work starts, and technicians who explain findings and options. Coordinated service across HVAC, electrical, and plumbing when needed.
Based at 1407 Cummings Dr, the Richmond office serves the city and nearby communities with daily and after-hours appointment options.
Heating and cooling diagnostics, AC repair, heat pump service, furnace repair, annual tune-ups, air handler and ductless mini-split service, smart thermostat setup, and full-system replacement.
Recent reviews frequently mention on-time arrivals, clear explanations of options, and professional communication from booking to completion. Homeowners note same-day help for HVAC and thermostat issues and appreciate updates on technician arrival. Several comments highlight clean workmanship and careful installation on electrical add-ons related to home systems. Feedback trends suggest consistent courtesy and clarity about pricing before work begins.
Andrew was friendly and provided great information so we could make informed decisions for our home and family. He provided lots of different options and we didn’t feel like we were being “conned” or tricked as we often do. He was on time and professional! And provided a coloring book for our toddler.He returned a week later to install our water heater and was able to navigate the challenges of our home with ease. Again- he provided us with great information so we could make informed decisions and even showed us how to adjust the temperature and valves if we needed to! He provided his phone number in case we needed support later too. Definitely recommend Andrew in the future.
Jason Hall did EXCELLENT. such great service and just an all around stand up guy. Would recommend this company and Jason to anyone needed service. Thanks Jason! - Michelle Mansour
This was my first time using Michael and Son. From the phone call to get a profile set up with Enzo to having a technician sent out SAME DAY to check our smart thermostat to make sure wires were secured and corresponded to the correct location. The service was so professional from beginning to end. A text message sent the moment the appointment was confirmed, giving the timeline of arrival. I was off today, so it out worked perfectly. They even text you a photo of the technician who will be arriving! So incredibly safe! I’m a female and anyone could be coming to the door, you just never know these days.Adam was professional the moment I opened the door, he was putting on his boot covers, still have snow and ice, what has melted has turned the grown to mud. Those are simple things however you don’t think about those details when inviting someone into your house. I just like details and Adam, you nailed it!Adam gave me a visual and explained where the wires were going and I was able to explain it to my fiancé who was at work, and he was happy to know he installed the smart thermostat correctly and everything was running and working just right.Adam even checked and told me the noise I had been hearing was the metal ducts and it was flexing with the heat going on and off creating that boom noise I keep hearing in the attic. Super duper nice to put my mind at ease that there aren’t refugees (opossums) up there living it up at my expense ??.Crazy affordability to get that great of service from when you call, they pick up, to scheduling, tech arrives, diagnostic is done, payment collected! I mean WOW!! I own my own company too, so I am truly a fan! Thank you Adam for helping us narrow down our problem, you did great work??
Outstanding Tesla charger installation experience with Michael & Son. The technician, William, was professional, knowledgeable, and took the time to do everything the right way. The wiring was clean, well-organized, and clearly installed with safety and long-term reliability in mind.He explained the setup, answered all my questions, and made sure the charger was working perfectly before leaving. The entire install looks great and was done efficiently with zero issues.If you’re considering a Tesla wall charger install, I highly recommend Michael & Son and specifically William. Top-tier service from start to finish.
Dustin Wettstein did an excellent job as an electrician with your company. He was knowledgeable about his work and able to communicate well with me on the problem & cost to fix my electrical work. He even got my tankless hot water heater working and educated me on the outlets in newer homes. Dustin is a highly recommended technician and Michael & Son’s is a cut above the rest in the Richmond area. What made this experience the better than the local competitor was the fact the phone operator got me a next day appointment right after it snowed. Thank you all again for your help!
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