Westrim Plumbing & Heating Ltd. assists Richmond, British Columbia homeowners with plumbing and heating needs, including hot water tanks, hydronic systems, boilers, and repiping. Office and field staff coordinate estimates, site checks, and scheduling to complete work efficiently and to current codes.
Customers cite responsive scheduling, clear communication on estimates, and detailed, code-compliant work. Technicians are described as efficient and willing to explain findings, with rates that reviewers consider reasonable Local experience that helps homeowners across Richmond, British Columbia compare a more region-aware provider.
Serving Richmond, British Columbia and surrounding Metro Vancouver communities.
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Services include residential plumbing repairs, hot water tank replacement, hydronic heating repair, boiler maintenance and service, gas line and shutoff valve replacements, and poly-B to PEX repiping.
Reviews consistently mention responsive scheduling and technicians who diagnose issues thoroughly. Many note clear estimates handled over email and on-site verification before work begins. Homeowners highlight successful hot water tank replacements, boiler service, and hydronic floor heating repairs, with comments about reasonable pricing and work done to current code.
Westrim has been our plumbers for a few years. They replaced the poly-b with PEX and checked our plumbing system when we asked for help. They recently replaced our hot water tank that was toward the end of its life cycle. They did an excellent job. Everything is updated with current building code. Estimate over emails with pictures and site visit beforehand for specs etc. Great administration team Mario and Adam. Their technicians are top of notch, friendly polite hardworking Canadians. They explain and answer our questions and concerns beyond the scope of AI answers we could find. Westrim always gives customers options and find us good solutions even when homeowners are in vulnerable situations. We appreciate their work.
An excellent company to deal with: responsive, honest, and reliable. We hired Westrim to replace the shutoff valve for the gas oven range in our residence and they quoted a reasonable price and did a very thorough job. I would recommend their services without hesitation.
Our hydronic floor heating system stopped working. They sent someone on the same day, and the technician was great! Knowledgeable and efficient; he was taciturn but answered my questions clearly. Highly recommend if you ever had to experience a heater breakdown.
Just had my high efficiency heating boiler serviced by Westrim. Richard, the techician, did an excellent job. The parts were taken apart and cleaned thoroughly. Helped me troubleshooting the logout issues that I had since installed. I asked Richard a lot of questions and he provided me the answers in detail. Their rates are very reasonable and they would not recommend to do any work that is not necessary. It is very hard to find both a professional and honest plumber like Westrim these days. Will definitely recommend them to my friends.Wilson
This is my second or third experience with Westrim and this company does not disappoint! Jared came by and fixed a minor leak most expeditiously - and even had enough time left to re-spray the galvanized piping. Double checked all appliances and reconfirmed all items before leaving the premises, with a very reasonable rate to boot. Will definitely get another call from me when it's time for annual boiler maintenance. You are in good hand with Westrim!
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