Diane Smith
Steve Clark was very knowledgeable about our shower faucet repair. He was very respectful and friendly. He was on time and did the job in a timely manner. We would welcome him back again because he did a great job!
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Pride Plumbing Services, Inc
Plumbers in Rochester, New York
Ranked #3 in Rochester | Grade A-
Pride Plumbing Services, Inc
Residential plumbing service provider known locally for punctual arrivals, clear communication, and efficient repairs on fixtures, drains, and piping issues Serving homeowners across Rochester, New York.
Why Homeowners Choose This Business
Customers cite on-time arrivals, clear pricing discussions, and technicians who explain options without pressure. Jobs are completed efficiently with attention to detail, and scheduling is described as straightforward and accommodating Local experience that helps homeowners across Rochester, New York compare a more region-aware provider.
Service Area
Serving homeowners across Rochester, New York and nearby communities in the Greater Rochester metropolitan area from the Brighton Henrietta Town Line Rd location.
Local Pro Business
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Listing details
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- Service information
- Customer review signals
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- Published local profile
How This Business Compares
A quick local comparison based on review strength, business detail, and local service fit.
- Holds a strong position among local competitors.
- Performs at or above the local average rating.
- Has more review volume than many local competitors.
- Shows strong customer satisfaction signals based on review quality and volume.
Services Covered
Plumbing Services Emergency Plumbing Plumbing Repair Drain Cleaning Burst Pipe Repair Installations Faucet Repair Toilet Repair Sink Installation Pipe Replacement Leak Detection Clog Removal Basement Plumbing Fixture Replacement Residential Plumbing
Common services include leak and faucet repairs, toilet fixes and replacements, drain clearing and cleanout installation, pipe repair including frozen or burst lines, water fixture replacements, and utility/basement sink installs.
Reviews
Customer Reviews
Howard A
I came home from from a 2 week vacation to find shattered pipes in the utility room. I called Pride Plumbing and Matt G. showed up on time. Matt quickly evaluated the extent of work and quoted a cost to repair on what was visible. As work…
Paul Tantillo
On January 5 James replaced a basement work sink for me. Work was done efficiently and the finished job was great. Positive experience, from the estimate through to the completed job. And James is a super pleasant guy. Good communicator too…
Morgan C
Most trustworthy, supportive, comprehensive and affordable plumbing I’ve ever experienced! Customer service and scheduling was easy, time frame to arrive and complete the job was reasonable and accommodating. The team explained to be what t…
Evan Himes
Ethan was in and out in under an hour, and my pipe is fully cleared with a brand-new clean out! He was also incredibly personable and professional! I highly recommend Pride Plumbing! They are well-deserving of their rating!
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Frequently Asked Questions
What types of residential plumbing work do you handle?
The team handles common home plumbing issues such as faucet and toilet repairs, drain clearing, and pipe repairs including frozen or burst lines. They also replace fixtures and install or replace utility and basement sinks.
Do you provide up-front estimates before starting work?
Based on customer feedback, technicians discuss findings and provide an estimate before proceeding. If additional issues are uncovered during the job, they explain the changes and obtain approval.
How quickly can service be scheduled?
Reviews indicate scheduling is generally prompt and accommodating. Actual availability can vary by day and season, so calling the office is the best way to confirm timing.
Do you service burst or frozen pipes?
Yes, multiple customers reference repairs to frozen or burst pipes. Technicians focus on restoring essential plumbing first and then addressing remaining damage as needed.
What are your typical business hours?
Posted hours are Monday–Thursday 7:00 AM–7:00 PM, Friday 7:00 AM–4:30 AM, Saturday 7:00 AM–3:00 PM, and closed Sunday. Hours may change on holidays, so check before visiting or call.