Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Service

I always use Roto Rooter for any service they can help with. I have used them on multiple occasions for my rentals in the Rockford area. Everyone has been extremely helpful and informative and I have always paid less than I expected a repair to cost. I truly appreciate the fast and reliable service. Also thank you to Wilson for the most recent repair! Outstanding service, thank you!

They were quick to respond. They did not clear our line leaving roots and we had to call someone else for a second opinion on the sewer line repair they said we needed for over $7k. The second plumber came out cleared the roots and new clog forming 4 days later. He did not see the damage Roto Rooter said was there. We were told they would return the money we paid but it has been 4 weeks and nothing.

Job started with a friendly, professional person answering the phone that was able to get me a same day appointment. Appointment was for a 2 hour range and I was asked if it would be ok if the technician arrived early if they were able to and I said yes. Technician called and was ahead of schedule so was able to get my job started earlier than planned. Crew that arrived were also friendly and professional and offered us 3 options which we chose “best”. The issue with our plumbing has been an issue before and this was the first time that we were actually informed of what the actual cause was which was wonderful! I felt that we received excellent service for what we were charged. We also chose to have a restoration crew for the clean up that also came same day. This crew was just as friendly and professional as all of the other staff we encountered. The result of the clean up was above and beyond our expectations and worth every penny!! Highly recommended roto-rooter!!!

I love this company. As soon as there is a need, they are on their way to you. I had exceptional service today from.Alik. Our wash tub had a clog and being that we just moved in our new house four months ago we decided to clean all the pipes and drains. Alik Was able to explain what was going on with the process and even showed us what nasty stuff like grease and even razor blades were found in our pipelines. Now we are squeaky clean. He was professional and very kind. We will always call on Roto-Rooter for our needs.

Nate and Jesse were phenomenal! Very professional and helpful with financing. Jesse even knows my neighbor and they are friends that like to hunt! Roto Rooter found out issues with my plumbing and service line where other companies overlooked. The only thing they forgot to do was turn the lever to let the toilet flush.