Plumbing contractor based in Jonquière providing installation and service work for residential and light commercial needs during weekday hours.
Local presence in Jonquière, clear explanations before and after the work, and weekday availability for planned service calls.
Saguenay and nearby communities, with emphasis on the Jonquière sector.
Plumbing service and installation, including hot water tank installation/replacement and fixture or filtration system hookups. Call for current offerings and scheduling.
Reviews frequently note professional, courteous technicians and clear explanations of the work. Several customers highlight successful installations such as hot water tanks and water purifiers. Feedback trends suggest timely service and good communication. A small number of critiques reference follow-up timing on repairs.
Installation of 2 hot water tanks, impeccable work, good service!
A huge thank you to Jean-Philippe and his teammate for installing a water purifier. They were very professional and quick, and everything was explained to us very clearly.
I used Hydro Solution, and the installation was fine. They were professional and courteous.However, after three years, it broke. I called Hydro Solution on a Saturday to tell them. They called me back and said they would have someone come back to fix the problem. I explained that it wasn't urgent and that they could come another day since it was barely leaking. The technician who came to do the repair called me, and I also asked him to come another day, but he said no, he could come without any problem. They came and repaired it professionally once again.However, I received a bill for 3 hours of work when it only took 20 minutes to change the part. They said that since they came on a Saturday, they charged a minimum of 3 hours. I was never informed of this, and I even told them twice not to come on weekends.What I realized later is that with Hydro Solution, when the water heater is rented, the labor is guaranteed. But mine is purchased, so there's no labor included. A great way to charge for 3 hours of work for 20-minute jobs.He told Hydro Solution it takes 1 hour and 45 minutes to travel from Jonquière to Falardeau... I do that 10 times a week. Maximum 45 minutes.Plus, the water heater is still leaking, so $350 for a $20 part that's no better than the first one.Be careful and don't get ripped off.
Excellent service
I have been doing business with them for over 5 years. I have received professional and courteous service. I have had bad experiences in the past with other companies. I highly recommend Chauffage Moderne and will not hesitate to call them again if I need to!
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