Local plumbing and drain service addressing clogs, leaks, water heater issues, and fixture installs. Known for clear communication and practical guidance during stressful situations Serving homeowners across Saint Charles, Missouri.
Local presence in Saint Charles, Missouri, straightforward communication on repair options, and experience with both routine plumbing and drain issues. Phone support helps triage urgent situations and set expectations on timing.
Serving Saint Charles, Missouri and nearby communities in the surrounding area. Call to confirm coverage for your location.
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Common services include: drain cleaning and clog removal; sewer line inspection and locating; leak detection and repair; water heater repair and replacement; faucet, toilet, and disposal installs; and basic pipe repairs.
Reviews often highlight quick response, clear explanations, and helpful communication throughout the job. Several customers note effective drain cleaning and water heater solutions. A few reviews mention missed follow-ups or difficulty reaching the company at certain times. Overall ratings trend positive, citing workmanship and responsiveness when scheduled.
Called for a backed up sink. Tristen came out within 24 hours and had all the right equipment with camera to clear the clogged drain and be able to see what was going on inside the drain pipe. While he was here he also installed an upgraded garbage disposal and gave me recommendations on a brand of dishwasher. One month after the clogged sink, I had another part of the house backup. Tanya spent time with me on the phone explaining exactly what they found and helped me with information to file a warranty claim. I would definitely use this company again. They are responsible, personable and want the job done right.
I never even spoke to the company. They advertise 24x7 coverage 7 days a week, but at 7am on a Sunday when I tried to call because suddenly I had an emergency situation and they do not even answer the phone. Don't advertise that you are always open when you are not.In response to the owner's statement: Nice attempt to slander me. I did nothing but post an honest recap of my experience. I called the number provided on your website twice this morning and both times was prompted to leave a message. I did not leave a message because I was looking for an emergency response which I did indicate. If you review my history, you will also see positive reviews as well. None the less, I was able to find another company (Flow King Rooter) who had someone at my home within an hour and they were able to remedy my situation.
Jr was referred by a friend, he showed up on time.Looked at the job, everything was going well.He even stopped and talked to me for about 20 minutes.About his mancoon, cat. However he never got back to us with the bid. Called multiple times. Won't answer or return a call. Very unprofessional. I would not recommend them to anyone. At least if you're going to be in business have the common courtesy to say one way or the other if you can or want to do the job. Unprofessional unbelievable.
JR and his crew are awesome to work with! We contacted him online and they showed up the next day and clearly explained all of our options. Two days later, we have a new waterheater and a fixed faucet! They truly care about their customers and I would definitely recommend them to everyone. Being a fellow pet lover was an added bonus!
Called Pierson for an after hours leak on our water heater. In my opinion, they went above and beyond, especially with the communication! They were upfront, realistic, very responsive and honest with us in what was a stressful situation. They did a great job and will now be our go to for anything plumbing related. THANK YOU!!
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