Evergreen Plumbing & Mechanical LLC

A big thanks to all the guys at Evergreen. First of all, each person was very nice & friendly. They were very conscious of keeping our house clean inside as they worked. Clean up after as well. Showed up on time. Worked their butts off and workmanship was perfect. They explained everything that was going to be done to us before work started, during the job and after work was done. Also the price was very reasonable and no hidden extra charges. A BIG shout out first to Peter. A great leader of his crew. Thanks to Carson, Mason, Daniel, Ryder, Kyle, Marcus & Tom. Really appreciated that they made double sure our dogs did not escape out the doors or gates as they were going in & out all day. Thanks again to all you guys, Doug

So I bought a house that one might consider a "work in progress." Plumbing was shot before I moved in, though it passed inspection, and I had an excellent team install a new water heater, insulated pipes, the whole shebang, within a few days of the initial call. Very costly to me after having just bought the house of course, but they offered financing I could afford + there's a long warranty that stays with the residence. Might as well add value to my house, right?

And then - the water heater failed at the electrical connection within DAYS. I only got to take one good shower with it! And so, the next morning I called begging for help, and they came out AGAIN! New temporary water heater installed with same-day service, I couldn't believe it. Both the electrician and the plumbers (from Evergreen of course) said they'd never seen that happen with that model before. Just my luck, but the point is that they got me back up and running right before the weekend.

Everyone I've talked to here has been polite and really seems to take customer service seriously - which I can give or take with most businesses, but it's a very nice experience being treated like a valued customer. I am so lucky the first plumber I called never called me back because at this point I want to stay with this team forever. They've got real experience on the team and people who you can tell genuinely love the work they do fixing up peoples' homes.

The plumbers do an excellent job; professional, knowledgeable, and genuinely friendly. They show up ready to work and clearly know what they’re doing, which immediately puts you at ease.

I’m not entirely sure how their pricing compares to other companies. At first glance it did seem a bit expensive ,but they also did a lot of work, and in my opinion it was worth it. You definitely get quality service and thorough attention to detail.

When the first technician comes out to assess the job, they do walk you through different options and upgrades. Yes, there’s some upselling , but it’s low pressure. It felt more like being shown choices than being pushed into something. If I had an unlimited home-improvement budget, I’d probably be living that Platinum Package life. ??
Overall, great experience, solid work, and a team you can trust. I’d use them again.
I might still get a couple of estimates just for comparison, but honestly, when your plumbing goes sideways, the easiest and most reliable route starts looking pretty great, even if it costs a little more. Peace of mind counts for a lot.