Jacob & Sons Plumbing

We had our water heater replaced in San Anselmo. I called early in the morning, and within minutes, I was told that a plumber would come out that same afternoon. Around 1 o’clock, I got another call letting me know they’d arrive in about 45 minutes, and they showed up right on time. The replacement process was quick and went very smoothly. The plumbers did quality, professional work. When Maurice and his crew arrived, I could tell they were experienced just by how neat and organized their work van was—everything was clean and all the plumbing parts were sorted in bins. The team communicated clearly with me every step of the way and delivered exactly what they promised. I’m very happy with the service and highly recommend them for any plumbing needs.

We’ve had this plumbing company help us with a lot of work over the years. Our house was built in the 60s with those old cast iron pipes under the slab, so it’s needed some attention. Twice, Maurice and his team had to dig under the house to repair rusted out pipes, and both times the work was done really well. They’ve also handled a bunch of smaller plumbing jobs for us, always making sure everything’s done right. One time, we needed a hard-to-find part for an old bathroom faucet. Maurice went above and beyond to track down a manufacturer, and even though the first replacement part didn’t last, he worked with them to get a better one made. It took a few visits to get it perfect, but they stuck with us and handled everything under warranty. They really care about doing a good job and making sure their customers are happy.

We recently needed plumbing services and had a new hot water tank installed. We were lucky to have Maurice handle the job—he was very skilled, friendly, and professional throughout the whole process. The installation went smoothly, and everything works perfectly now. The person who answered our call, Terry, was also really pleasant and helpful, making the experience even better. We’re very happy with the service and would definitely recommend them to anyone looking for reliable plumbing help. Well done!