Pro Listing

JMS Express Plumbing Santa Monica

Plumbers in Santa Monica, California
Ranked #5 in Santa Monica | Grade B
4.70 (12 reviews)

JMS Express Plumbing Santa Monica

Local plumbing help for leaks, clogs, fixtures, water heaters, and small piping repairs. Weekday appointments with upfront communication and practical solutions Serving homeowners across Santa Monica, California.

Why Homeowners Choose This Business

Weekday availability with set arrival windows, clear communication before work begins, and workmanship focused on solving the root cause of common plumbing issues Local experience that helps homeowners across Santa Monica, California compare a more region-aware provider.

Service Area

Serving Santa Monica, California and adjacent Westside areas as scheduling allows.

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How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Plumbing Services
  Renovation Services
  Leak Repair
  Drain Cleaning
  Sewer Line Troubleshooting
  Toilet Repair
  Faucet Replacement
  Water Heater Replacement
  Pipe Repair
  Fixture Installation
  Clog Removal
  Older home plumbing

Services include leak diagnosis and repair, drain cleaning and unclogging, sewer line troubleshooting, faucet and fixture replacement, toilet repair and replacement, water heater replacement, and basic piping repairs.


Reviews

Recent Reviews

4.70

(Based on 12 reviews)

Reviews often mention quick response on scheduling and clear explanations before work begins. Several customers highlight thorough workmanship, including cleaning or addressing related build-up while completing the main repair. A few notes praise punctuality and jobs completed on time. There is at least one complaint about missed communication and an appointment window not honored.

I needed a whole new drain pipe for a sink that probably hadn’t been updated since 1952 when my house was originally built. JMS was able to come diagnose the pieces that needed replacing, order the parts and come back out the next day. My plumber, Orlando, went above and beyond, clearing gunk build up in non replaced pieces. He also was super friendly, and allowed my dogs to be in the house during the work. It’s always nice when my dogs are able to watch ;)

Excellent 24/7 installers with a great sense of humor. He never misses his appointment. Clean and well organized. And they take the time to explain exactly what the problem is and what are the ways to solve it. In the past they have been there for me when I needed them the most and have always been honest and thorough. I would definitely recommend it. thank you

I was a little suspicious by all 5 star reviews but called them nonetheless for a small job. Their answering service took my name and said the technician would contact me and that they would come the next day between 11-2. I never heard from the technician so the day of the appointment I called their answering service and she said they would come the following day between 1-3. I never heard another word from anyone. Obviously they are much better at managing their google reviews than they are actually plumbing.

This is an update posted Fri Jan 8 @ 8:10 pm in response to the owner's response to my original review.
His response was absolutely untrue. I haven't been targeting his business and I don't have several fake gmail accounts. I never spoke with anyone other than their call center and never received a quote. I generally don't review businesses unless I have a good experience and then will review them to help them. But in this case I think the public has a right to know what my one experience was like. Maybe everyone had an excellent experience with this business and my experience was an outlier. I can't comment on whether the work they perform is satisfactory or not but I can tell you the response to my original post was dishonest. I would now give them zero stars if that was possible.

JMS installed a new water heater recently and I was very pleased with the service. Home office was prompt with a quote, communication was excellent, and most importantly, the work was done well, and on time. Highly recommended

We had a steam leak in my house and scheduled an appointment. JMS plumbing responded quickly and did a fantastic job in mitigating the problem. Michelle was exceptionally helpful and I can't thank the team enough on how quickly they came and fixed the problem

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Frequently Asked Questions

According to available listings, the Santa Monica, California office is open Monday through Friday from 7:00 AM to 7:00 PM. Saturday and Sunday are shown as closed. Hours may change on holidays, so calling ahead is best. Same-week appointments are often available depending on workload.

Yes, customer feedback indicates the team performs water heater replacements. Technicians provide a quote before work begins and coordinate scheduling during weekday hours. They can also remove the old unit. Availability may vary based on current inventory and site conditions.

Yes, several reviews reference work on older plumbing, including replacing aged drain components. Technicians can diagnose which parts should be updated and advise on next steps. The goal is to restore function while addressing worn components that may cause repeat issues.

Customers report receiving clear explanations of the problem and options before work starts. Scheduling is set within weekday windows, and follow-ups are typically made by phone. If timing is critical, calling to confirm the arrival window on the day of service is recommended.

Published hours indicate weekday operations only, and we do not have confirmed details on emergency or weekend availability. If you have an urgent issue, calling the main number is the fastest way to check current options. Availability can change based on staffing and workload.
 Verified Listing

Opening Hours


  • Monday 7:00 AM – 7:00 PM
  • Tuesday 7:00 AM – 7:00 PM
  • Wednesday 7:00 AM – 7:00 PM
  • Thursday 7:00 AM – 7:00 PM
  • Friday 7:00 AM – 7:00 PM
  • Saturday Closed
  • Sunday Closed

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Business Details


Business Rating
4.70 (12 reviews) Pro Listing
Address
2462 Broadway, Santa Monica, CA 90404
Phone
Business Type
plumber

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