Local plumbing team serving Santa Rosa with repair, maintenance, and installation across residential and commercial properties. Technicians explain findings and options, and aim for timely scheduling including same-day where possible.
Open 24/7 with scheduling flexibility. Technicians explain findings and next steps, and service vehicles are stocked for most common repairs. Local team based in Santa Rosa with clear communication throughout the job.
Headquartered at 1025 N Dutton Ave, Santa Rosa, CA 95401. Services most nearby Sonoma County communities; call to confirm coverage.
Plumbing diagnostics and repairs, leak detection and repair, clogged drain clearing, fixture repair and replacement, toilet and faucet service, water heater service, and routine maintenance for residential and commercial properties.
Recent reviews frequently note quick scheduling and technicians arriving on time, including same-day and weekend visits. Many customers mention clear explanations, photos or walkthroughs of the work, and courteous communication. Feedback highlights efficient leak and hot water troubleshooting, though a few comments mention cost concerns on larger jobs. Overall sentiment trends very positive with consistent praise for professionalism and responsiveness.
Had a problem with my hot water in the shower, the other place I called wanted me to wait a week, so I called here. Adem showed up within the hour. He was extremely professional and informative, giving me a detailed explanation of my issue. While the price was a little outside of my range at the moment, I would highly recommend the service just based on his friendliness, etiquette, and obvious knowledge. I will definitely call again if I have future issues.
Called for an emergency leak identification, and Adam came by right as scheduled. He helped us understand the issue and explained everything he was doing and what he found along the way. He was finished with the repair in under 90 minutes (including a Home Depot run for parts) and was incredibly helpful in preparing us for the next steps in the repair. Thank you Adam!
Excellent service! Friendly service personell and very knowlegeable about how to determine the cause of the problem. Same day service on a Saturday was impressive. Explained every thing and provided pictures of the repairs as they were working on them and made sure I had their Business card when they left. I am recommending this company to anyone who needs this service.
I have had a progressive leak in my waterline outside for a few months now. I was able to diagnose where on my own but needed professional help.I got an appointment within 24 hrs. Andrew arrived with a truck full of gear. I had exposed where the leak was. We went through a process of what if's; this way I knew the various outcomes ahead of time. Sal came by to check on progress and see if there was anything he could do to help. It was going to need backfill, so he went and got material. Later in the day supervisor Carl came to the job site and helped Andrew finish up.Everyone was professional, honest, answered my questions, allowed me to take pictures so I knew exactly where everything was and what the repair looked like afterwards.During the job, a neighbor came by with an inquiry. They very politely offered a business card and went back to the job at hand.As a small business owner I appreciate their attention to detail, honesty in their quotes as well as quotes for possible future work.Thanks to the entire Mr Rooter team!Matthew
Mr. rooter contacted me and made things correct fix my hot water. I appreciate the fact they corrected their mistake. Carl was very professional. Also a special thanks to JH really helped expedite the situation.DO NOT HIRE THIS COMPANY! a crew of 4 guys and 2 trucks spent all day (8 hours) to chip a hole in the concrete. The person who seemed to be in charge sat on his butt and smoked a vape all day. It was obvious they did not have the proper tools to do the job and told me bad news you will not have hot water till tomorrow. That was six days ago. Now they want me to pressure my HOA to let them subcontract to a company that is capable. Three guys standing and watching one guy aimlessly chip away at concrete to milk the clock.Also, the tool they plugged into my patio outlet fried the outlet. They acted like it was no big deal and shrugged when I asked what was plugged into it.
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