MAS Plumbing, Inc.

I have nothing but good things to say about MAS plumbing. My initial call was after work, for a slow drain on my kitchen sink, I had a little bit of a slow drain throughout the week, and I thought I had time before things totally clogged up, so I scheduled my visit for the weekend (WEEKEND AVAILABILITY IS SUCH A HARD THING TO FIND). I was told that MAS could have someone come out and perform an inspection and I signed up. I tried to see if I could fix the issue myself using a hand crank drain snake, and I wasn't getting anywhere. Low and behold, later that night my sink and dishwasher totally backed up, and I knew I needed help ASAP.

I called MAS the same day at 9 p.m. and got a hold of their afterhours answering service, who let me know they would forward my call to the office to be addressed the next day. To my surprise, Carl called me back the same night! He offered to come out at 9 p.m. but let me know that since it wasn't really an emergency, he'd recommend that I just wait until the next day. He let me know that they could definitely get me in for the next day, and that he would probably be the one to come out and assist.

Without Carl I wouldn't have been able to sleep, just getting a call back from Carl letting me know that MAS plumbing could be out the next day helped me rest easy.

Carl came out the next day, and KILLED IT. Super kind, professional, skilled and also charismatic. He got the pro-sized snake out and got the job done in less than a couple hours. I could tell he really cared about the client experience, and he was super focused on getting the job done. Carl also went above and beyond and took a look at my drain line set-up so that I could ensure that it was pitched correctly.

I can't recommend MAS enough. The customer service was excellent from start to slightly panicked late-night moment, all the way to when Carl came and won me over as a client for likely the rest of my time in this house.

I'm so happy I found this Company, and Carl made me a client of MAS for life!

Thanks again, Carl and MAS!

I really appreciated Mas plumbing schedule my appointment for the very nice day. Everyone is very nice and friendly tackling the plumbing problem as soon as possible. Matt did an excellent job replacing the wax ring and bolting down the toilet. He was very neat and cleaned up afterwards. I highly recommend Mas Plumping. Thank you for a job swiftly done so my family could use our guest bathroom again. Diana

Ron you guys took my calll of a leaking pipe from the main water and despatch response was fast Jason tackled the pipe review the job as he was driving to the job and cap the pipe review and we had service in the apartment in a few hours I always call this company never had a guys that ever ran into any problem they no what they doing screw the price it’s a peace of mine it’s fix right( then about I think I get a break my hot water tank started to leak at my house as soon as I call in a half hour window they had a new tank on to the job site as Eric was installing he found a pipe that any time it would of started a leak maybe not that day but one day if I’m not home owners nightmare great company f the money sleep easy no worries

We used this plumbing service based on a recommendation from a friend and had a great experience from start to finish. They were extremely responsive, prompt, and came out to our house quickly to resolve the issue we were dealing with.

Our technician, Carl, was especially impressive. He was very knowledgeable, clearly experienced, and took the time to explain what was going on and how it was being fixed. His professionalism and skill really stood out during a stressful situation.

We’re very thankful for the service we received and will absolutely be calling them again in the future. Highly recommend.