Local plumbing service for Schaumburg, Illinois and Elk Grove Village handling drains, pumps, water heaters, and everyday plumbing repairs with clear communication and tidy work practices.
Customers cite clear communication, careful cleanup, and knowledgeable technicians. The company provides written options before proceeding and works to protect floors and walkways during projects. Service spans Schaumburg, Illinois, Elk Grove Village, and surrounding suburbs.
Schaumburg, Elk Grove Village, and surrounding Northwest Suburbs in Illinois.
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Plumbing repairs and fixture installs; drain cleaning and sewer clearing; sump and ejector pump replacement; water heater replacement and service; garbage disposals; toilet, faucet, and valve repairs; diagnostic inspections and quotes.
Reviews commonly mention responsive communication from first call through installation. Many note clean work areas and protection of floors during pump and water heater jobs. Customers highlight clear explanations and courteous technicians, with pricing seen as fair to slightly higher but well-explained. A small number of reviews raise concerns about diagnostics on larger sewer jobs.
Great experience with this plumbing company. They replaced our ejector pump and basin and did a very clean and professional job. The team covered the carpets and walkways, completed the installation properly, and cleaned the area after finishing the work. Very happy with the service and would recommend them.
I had Stellar out to give me a bid on a backup for our sump pump as well as a few other plumbing jobs. They were very courteous, professional and knowledgable. We are not planning to move forward with any projects at this time but I could tell that they were a very good company and would do a good job. I would recommend them.
Having to replace a water heater is never fun. From the start, this company communicated effectively and sent out a tech to inspect the issue. Gus, was very detail oriented and I appreciated that he explained things thoroughly. While their quote was not the cheapest, I felt confident that they would do the work right and they have a great warranty too! Day of installation, again, communication from the entire team was fantastic and everything went smoothly. Gus did an amazing job and I would highly recommend this company for any plumbing issues. I will definitely use them if a plumbing need arises. You get what you pay for, and this case it was excellent customer service and a smooth process to get a new water heater installed properly.
Stellar Plumbing and Ken Saved Our Dream Home!I had a serious plumbing emergency at my brand-new house—the dream home I was so excited about. Due to a high water table, the basement's sump pump setup, which was originally installed by a realtor that thinks he is a contractor (isn't good at either occupation), was running constantly (every 3.5 minutes!), destined to burn out and cause a major flood. I was incredibly nervous that I had bought a house that would constantly flood.Fortunately, I know the owner of Stellar Plumbing, and they immediately sent out Ken. Ken has 16 years of experience in plumbing and even more in the trades, and his expertise was immediately apparent. He not only quickly assessed the faulty setup but also took the time to calm me down and walk me through the comprehensive solution.This was a mini-construction project involving a deeper pit and a dual-pump solution with completely redone piping. While it was a significant investment, Ken assured me that his experience with similar projects meant this was the permanent fix I needed.The results are astounding: our new system is robust, reliable, and the pumps now alternate, running only about every 15 minutes. I feel 100% more confident that my home is protected and has the right system in place. If you have any serious plumbing concerns, especially with water management, I can't recommend Ken and Stellar Plumbing highly enough. They are true professionals who deliver lasting peace of mind!
They tried to say I had a broken sewer and wanted to dig up my yard and charge me $18500 for a full sewer line replacement. I have a warrenty for the sewer and water line I'd gotten through the village of Streamwood so I contacted them and they sent out another plumber (Center Gaurd Plumbing) to inspect the line. They cleared the blockage and revealed that Stellar didn't even map out the sewer line properly. When I brought these finding to Stellar they said that the plumber that came after didn't do a good job and that stellars efforts initially made it easier for the next guy to completely clear the line. Lol. So by that logic if their guy just stayed working at the clog he made (cause it wasn't backing up befor he meddle with it) they would have been able to clear it. I assume they gave up becuase they saw a way to make an easy $9k-18500. And I say that because the whole time this is happening Carlos was trying to sell me financing not realizing my warrenty would cover the cost of any and all repairs. Just really disappointing as the work they did was pricey but still adequate, I didn't mind paying extra if the job is done right but I do cross a line when you try to pull one over on me. Stellars guy didn't even map my sewer line out correctly if I had needed to use them they would have been poking holes in my yard like a geek squad installer trying to mount a TV on my wall. I thought this was a professional outfit but they couldn't even honor a partial refund when I called them out on them not finishing the job. At the end of the day it's just money I can make more but man I'd hate to have someone else pull a loan on something they don't need to.
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