Business Profile

Polestar Plumbing, Heating & Air Conditioning

Plumbers in Shawnee, Kansas
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Polestar Plumbing, Heating & Air Conditioning

Local plumbing service for leaks, drains, fixtures, and water heaters with an emphasis on quick coordination and clear communication from office to technician Serving homeowners across Shawnee, Kansas.

Polestar Plumbing, Heating & Air Conditioning business photo 1 - Plumbing in Shawnee
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Polestar Plumbing, Heating & Air Conditioning business photo 3 - Plumbing in Shawnee
Polestar Plumbing, Heating & Air Conditioning business photo 4 - Plumbing in Shawnee
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Why Homeowners Choose This Business

- Fast scheduling and responsive dispatch
- Technicians explain options without pressure
- Consistent communication from office to field
- Careful, tidy work with attention to detail Local experience that helps homeowners across Shawnee, Kansas compare a more region-aware provider.

Service Area

Headquartered in Merriam and serving Shawnee and nearby Kansas City suburbs.

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How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Shows review activity that is competitive for this local market.
  • Shows strong customer satisfaction signals based on review quality and volume.

Trust Signals

Emergency Service - Open 24 hours with rapid response scheduling noted by customers.

Services Covered

  Plumbing Services
  Renovation Services
  Leak Repair
  Water Heater Services
  Water Heater Replacement
  Drain Cleaning
  Toilet Installation
  Faucet Installation
  Sump Pump Repair
  Pipe Replacement
  Garbage Disposal Repair
  Tankless Water Heater Service
  Sewer line inspection
  Burst Pipe Repair
  Plumbing Inspection

Leak and pipe repair, water heater repair/replacement, drain clearing, fixture installs (faucets, toilets), garbage disposals, sump pumps, basic sewer line troubleshooting, and plumbing inspections.

Reviews

Customer Reviews

Timothy Rucker
I called Polestar after discovering water damage from what turned out to be a pipe that had fallen off my humidifier. They got someone out quickly, and I’m so glad they sent Pat. He diagnosed the problem fast, fixed it efficiently, and then…
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I called Polestar after discovering water damage from what turned out to be a pipe that had fallen off my humidifier. They got someone out quickly, and I’m so glad they sent Pat. He diagnosed the problem fast, fixed it efficiently, and then went above and beyond by taking care of a few additional things that weren’t even part of the original call. Pat is genuinely one of the best techs I’ve had from any company — professional, thorough, and the kind of person who clearly takes pride in his work. He’s a real asset to Polestar. Highly recommend asking for him by name.
Therica Jackson
Thank goodness for Polestar! Marcy (I hope that’s her name) The manager over customer service and Anthony took great care of my mom! I called them all on my way to taking my son to school and got their number from one of the vans in front o…
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Thank goodness for Polestar! Marcy (I hope that’s her name) The manager over customer service and Anthony took great care of my mom! I called them all on my way to taking my son to school and got their number from one of the vans in front of me! They took excellent care of my mom and they were able to see her the same day! I appreciate the excellent customer service and you provide for us! Thank you for everything! TJ Thompson
Trout West
We have a large boiler system on our home and it has a large water pump The pump failed at the least opportune time for us. This repair required urgent attention and polestar responded to my 7:45 AM call and coordinated an appointment to d…
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We have a large boiler system on our home and it has a large water pump The pump failed at the least opportune time for us. This repair required urgent attention and polestar responded to my 7:45 AM call and coordinated an appointment to diagnose our situation. They ordered parts and followed up the next day to install the new pump. Of course it was winter and extremely cold outside so the repair work could not wait. The pump functioned properly and the work was competently completed. Polestar is very savvy with boilers and they knew what work had to be completed.

At no fault of their own. There ended up being a manufacturers defect with the pump. Polestar responded immediately and coordinated appointments to remedy the situation. I felt that the polestar crew was more knowledgeable than the manufacturer of this pump and I was quite relieved by their expertise. They replaced the manufacturer’s defective pump and made the situation 100% resolved. The new pump was professionally installed and works perfectly.
Grant Goodwin
The price was good for an entire HVAC and Condenser replacement. However, there was an ODD jet of water from a joint they installed. The "supervisor" attempted to claim it was from an older joint. Uh, no. I have pictures and trajectories th…
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The price was good for an entire HVAC and Condenser replacement. However, there was an ODD jet of water from a joint they installed. The "supervisor" attempted to claim it was from an older joint. Uh, no. I have pictures and trajectories that prove otherwise. However, they were willing to change out the fittings, the ones THEY installed. They have not leaked since. Thanks. ??
I was told that I could get some sort of rebate from Energy and/or kansas gas for getting a whole replacement. I called evergy and was told that Polestar needed to start the process. I have contacted "Marcy" a few times, but have not heard back. They are not about family or trust. They will try to make what they can, then leave you out to dry. Do not hire this company.
Cecilia O'Halloran
Josh D was incredibly helpful, knowledgeable, and took the time to explain how the system operates and red flags or issues he saw. I ended up needing a brand new furnace, no hard sell from any of the Polestar folks. Kayla S was able to come…
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Josh D was incredibly helpful, knowledgeable, and took the time to explain how the system operates and red flags or issues he saw. I ended up needing a brand new furnace, no hard sell from any of the Polestar folks.
Kayla S was able to come out at the last minute for pricing and measurements. Took the time to explain my options and the benefits of them. Again, no hard selling. Answered all my questions and gave me a lot of piece of mind. Will be using them in the future!
Domonic & Manny were my install technicians who took the time to think of the whole air system as they were installing (adding a stabilizer to my tilting A/C unit above the furnace) , they did their best to ensure the new vents/ductwork weren’t too obtrusive, and then gave me plenty of time for questions during the final walkthrough with their recommendations for the humidity level, and the ins/outs of the filters and other general settings.
Overall, great experience with Polestar

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Special Offers

Emergency Service

Emergency service may be available for urgent issues.

Frequently Asked Questions

Common calls include leak and pipe repairs, water heater issues, clogged drains, and fixture replacements. The team can inspect, diagnose, and offer options ranging from repair to replacement depending on the condition and budget.

Customers frequently report same-day scheduling, especially for urgent issues. Availability varies by time and location, so calling early in the day helps secure the next open window.

Yes, technicians service and replace standard tank and many tankless water heaters. They’ll assess age, condition, and repair costs to help you decide whether to fix or replace.

Technicians typically provide options after diagnosis so you can choose what fits your needs. Pricing is reviewed before work begins, and they aim to keep explanations clear and straightforward.

Service is based in Merriam and extends through Shawnee, Overland Park, Lenexa, Prairie Village, Mission, Leawood, and greater Kansas City. Call to confirm availability for your address.
 Not Verified

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours
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Business Details

Business Rating
Not Currently Available Not Verified
Address
7252 W Frontage Rd, Merriam, KS 66203
Phone
Business Type
Plumber
Website
City Page
Plumbers in Shawnee, Kansas

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