Plomberie Chauffage BRP Inc

Terrible service. The receptionist wasn't familiar with the files. In my case, they canceled my appointment without warning and without even contacting me on the day itself. Thirty minutes later, I called only to be told they couldn't see me, sorry. If you need an urgent and reliable appointment, think twice before using them.

Hello! Very satisfied with the service provided by BRP Plumbing. They replied to my emails quickly after the Easter break, and communication and scheduling were easy. The installer, Sammy, picked up the water heater from the big-box store the morning of the installation. The service was respectful and communicative, and everything was installed perfectly (by one person) in 1 hour and 45 minutes. Therefore, I recommend this company. Thank you! Jacques

In Sainte-Anne-de-La Rochelle in 2018: Very quick emergency appointment. I had no water and suspected the landlord was cutting it off. The plumber came to inspect, and I won my case at the Régie du logement (Quebec Rental Board) thanks to his detailed report and summary of the call with the landlord, who was preventing him from accessing the bathroom in the building's basement. The plumber was empathetic, very professional, quick, and courteous.