American Drain Company

I recently had my yard drains repaired by American Drain Company. Carlos, one of the technicians who worked the job was very polite and accommodating, made me feel confident the job would be done properly and it was.
I highly recommend this company if you are in need of drain maintenance and or repair.

Nice to know that there are still companies out there who actually take pride in their work.

I hired American Drain for some plumbing work at my home, and I was extremely satisfied! They were punctual, highly professional, and delivered top-notch quality work. Moreover, they were very respectful and there was no delay at all. I highly recommend American Drain’s services to anyone in need of reliable plumbing.

The team American Drain Co came out to re-drain our house yesterday deserves your gratitude... My wife and I were very impressed with how professional and courteous the team was and the skill that they demonstrated on the job was also impressive... they not only demonstrated quality craftsmanship... but really blew me away with their friendly and professional manner.

All the guys at American Drain were a DREAM to work with! We needed to replace old pipes running in the slab underneath our house and got quotes from almost a dozen different plumbing companies. From the beginning, Tim (the owner) from American Drain was the most responsive. He was always quick to take our calls, very patient in answering our questions, and extremely knowledgeable.

After considering all the options, we ultimately decided to re-route the sewer line from under our house around to the side of the house and are so glad we went with American Drain. It was a big project, but Tim, Alex (the foreman), and their crew did an AMAZING job. They were great to work with for many reasons:

First, unlike a lot of the companies we spoke to, American Drain didn't just do the plumbing, but were able to repair drywall, patched up cement, fixed the brickwork they had to take out, etc. Truly a full service company.

Second, the crew was able to pivot and address issues as they arose. For instance, they found out on day one that the job was much tougher than anticipated as our house apparently sits on solid bedrock rather than dirt (which made it very difficult to dig the very long trench they had to dig), but they found a way to make it work without complaint. You can see how much rock they had to break up and dig out in the pictures!

Third, we love the initiative they took. For example, we had asked them to pour cement in a certain portion of our driveway after they installed the sewer line, knowing it wouldn't match and figuring we would get the entire area redone down the road one day. Before pouring the cement, Alex suggested carrying over the brickwork we had in other portions of the yard instead, even though it was much more labor intensive for his team to lay the bricks in a lattice pattern then it would have been for them to simply pour the cement (which they were already doing in other portions of the yard). We went with his suggestion and loved the way it turned out.

We had hesitated in hiring American Drain because their quote seemed too reasonable, especially given all the repairs they were going to make after installing the sewer line. However, they far and away exceeded our expectations. We wish we could hire them for everything we need done around the house!

It all started with a plugged kitchen sink. The first plumbing company started out by replacing the tee in the wall, going to the kitchen sink. That didn't work so they did a Hydrojet and found dirt in the pipe. So they cut into the pipe and found the hole in the 90 degree elbow. They proceeded to make it worse by breaking the existing pipe under my kitchen. I realized they were incompetent and fired them. After getting quotes from 5 other plumbing contractors, I found American Drain Company. Tim came out and did a camera inspection and made sure I understood everything. His solution made the most sense to me, I'm no plumber but I am am engineer and understand the basics. The next day a 3 man crew showed up at 8:00am sharp and got to work. Alex, the foreman was very impressive. Not only did he explain everything and answer every question, it was clear that he cared a great deal about doing the job the best possible way. His integrity was clearly demonstrated time and time again as he kept me informed on every step. I asked him to please also check the main line under the house as our house is 62 years old with iron pipes so while we had the front patio dug up I wanted a full inspection. He had me watch the camera inspection and pointed out pretty severe build-up in the pipe that caused stagnant water pools. This was clearly not good. There was also one hole in the side. Tim came by and discussed the options and I agreed to have a fiberglass lining installed. We had one installed by another contractor several years ago on our main sever (clay) line so I was familiar with the process. Another crew showed up and ran a descaler through the pipe to clean out all the buildup so that the fiberglass liner would be properly installed. After they descaled the line they showed me a camera inspection and the pipe looked so clean, it was amazing. Next the liner crew showed up and did yet another camera inspection to verify that the pipe was properly prepared and ready for the liner. They also had to measure the exact length for the liner. After verifying everything they prepared the liner. Fiberglass resin impregnated liner... they have to move fast and get it right. They installed the liner and ran yet another camera to make sure it was fully installed and did not block the "Y" connection 27' down the pipe where it splits off to two bathrooms. Then they installed the inflatable balloon and and charged the line. This presses the new liner against the old pipe until it cures, about 90 mins. After it was cured, they ran the camera again and I saw a beautiful like new pipe! After this it was time to add the dirt back. They took care to compact the dirt with an electric compactor and a manual compactor. They really took their time to do it right. After this they reinstalled my paver patio. Alex and Carlos took a lot of time to match up the pavers with pictures I had taken. They got the puzzle back together and I am so thankful for their effort to make it look right (see pics). I can't say enough about this company. Their integrity, honesty, and dedication to excellent customer service is beyond compare. I will recommend them to anyone who asks me. This was a pretty big job and we could not be happier with the results. My personal thanks to Tim, Alex, Carlos, Brian, and the others at American Drain Co. who put our home back together and were such a pleasure to work with. May God bless your company.