128 Plumbing, Heating, Cooling & Electric serves Somerville, Massachusetts homeowners with plumbing repairs, replacements, and coordination across HVAC and electrical when projects overlap. Communication and punctuality are common themes in recent feedback.
Local coverage in Somerville, Massachusetts with scheduling available seven days a week. Reviews highlight punctual arrivals, clear estimates, and technicians who walk homeowners through findings. The team can coordinate plumbing with HVAC and electrical when a project touches multiple systems.
Somerville, Massachusetts and surrounding Greater Boston communities from the Wakefield headquarters.
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Plumbing repairs and replacements, toilet and faucet service, water heater repair and installation, basic drain clearing, and support for plumbing tied to HVAC or electrical projects.
Recent reviews consistently note responsive scheduling and technicians arriving on time or earlier than expected. Homeowners mention clear explanations during installs and repairs, as well as tidy work areas. Several reviews reference successful heating and cooling installs alongside plumbing tasks, with pricing described as fair or mid-range. Emergency calls in the evening were also handled with reassuring communication.
I got a few quotes for a new heating system and 128 Heating was the middle price and they did an amazing job. Great communication from the beginning to the end. The workers were very professional and explained everything as they were doing the install when I asked questions. I will be signing up for the yearly maintenance check.
I had a new heating and cooling system inst system installed last year by 128 plumbing, heating, cooling & electric. They did an excellent job and I was extremely satisfied. I called them becaust I needed a new toilet installed. The plumber Steven L. Arrived at my house earlier than I expected. Was able to find a toilet that matched my existing fixtures. He left for a short while and returned with the new toilet. Steven L. did an excellent job with the installation everything went very well. The area was clean when he left. I highly recommend 128 plumbing, heating, cooling & electric and their plumber Steven L.
Jeff F. was my hero today! In an embarrassing accident my phone fell into the toilet and the magnetic kickstand disconnected without me realizing it. When I finally connected the timing of my missing kickstand and a mysterious clogged toilet (the one and only toilet we have in our house!) I was freaking out a little bit. 128 Plumbing was SO nice, from Renee who answered my slightly panicked call and assured me someone could come out today, to Jeff F. the drain expert who was at my house no more than an hour later. He was kind about my accident, and clearly explained all the scenarios (and the pricing structures) he would try. The first step was the auger and he went in with it like a pro. Less than 5 minutes later my sparkly kickstand popped out and we literally cheered and high fived! I would definitely recommend 128 Plumbing for their kindness, availability, and professionalism in getting the job done!
At almost 9pm, we discovered our boiler room full of water — our water heater was overflowing, and we had no idea what to do. In a panic, we started calling plumbers. One highly rated company took my information… and never called back. (I’m honestly still waiting.)Then I remembered that 128 had installed our split units this past summer, so I decided to call them. I spoke with Niomi, who was reassuring, professional, and quick to help. She took my information and told me someone would be reaching out soon.Within 15 minutes, Kyle T. called us. He spoke with my husband, immediately told us what steps to take, and put us at ease. The very next morning he was at our home. Every concern we had disappeared once he arrived.Kyle not only kept his word — he was incredibly knowledgeable, patient, and thorough. He educated us on our new water heater, answered every single question we had, and did an exceptional job from start to finish.Because of this experience, our trust in 128 is long-term. We are truly grateful for their responsiveness, professionalism, and outstanding service.
We had 128 out for replacement of our AC/furnaces and the team was great. I had a few small plumbing issues as well and because of that great experience I called in a week later to have someone come out to quote me. Kenny came out the next day and gave me a fair and honest assessment which included that we really should replace our 13 year old water heater. He gave a fair price and we had Chandler and Steve out a couple of days later to replace that and do some other items as well. The team as always is friendly, respectful and informative of what they are doing. 128 will continue to be my go to provider for home services!
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