Local home service company supporting plumbing, drains, heating, air conditioning, and electrical needs with clear communication and careful cleanup Serving homeowners across Southington, Connecticut.
Flexible scheduling throughout the week, careful explanations of options before work begins, and attention to cleanup after the job. Technicians check related systems to prevent repeat issues and aim to resolve most problems in a single visit Local experience that helps homeowners across Southington, Connecticut compare a more region-aware provider.
Dispatching from Windsor Locks to nearby communities throughout Hartford County and surrounding areas in Connecticut.
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Plumbing repairs and installs, water heater service and replacement, drain cleaning, sewer clearing, heating and AC repair and maintenance, and residential electrical troubleshooting and repairs.
Recent reviews highlight prompt scheduling and on-time arrivals, with technicians explaining repair options clearly and answering questions. Customers often note thorough diagnostics, from whole-home drain checks to furnace and water heater assessments, and appreciate respectful cleanup. Many mention quick turnaround during no-heat or power-related issues. A few comments cite pricing on the higher side, but with value tied to communication and workmanship.
Zach from Aiello did a fantastic job. He installed the new hot water heater and corrected some plumbing issues as well. He explained everything to me and showed me how ti adjust the temperature if necessary.Zach was very personable and polite. He went above and beyond to ensure that everything was cleaned up and that everything was done to code.I highly recommend Aiello.A little on the higher price point but I don’t mind paying a little more for a quality job.
I called for a no heat problem with my gas furnace in my condo.Anthony B. Came to my residence at the time promised. He diagnosed and repaired my heat issue in a timely matter.I thought the price of service was very fair. Anthony also told me about the service plan , which I decided to sign up for.I highly recommend using Aiello Home Services.
Amazing service! My kitchen sink was clogged and I called for an appointment in the morning and had two technicians there within a couple hours, it was really quick. It's been a couple days but I believe their names were Bobby and Wally. One was a regional manager and the other was still in training. They did a thorough check, not just looking at the sink itself but going into the basement, the bathrooms above, and the vent pipes outside to get a thourough understanding of the problem. They then spent an hour snaking and dry-vacing a gigantic clog out of my pipe and scouring the whole run. Explained everything that was going on in detail and were pleasant and professional. I will be using Aiello in the future.
Early in the morning, February 12, 2026 a snow plow was going down my street after an ice storm, lost control and took the power pole down and smashed it into bits pulling the wires away from my house and snapping the conduit.I was told by every source that I needed to contact on electrical contractor to have that portion repaired once they put in a new pole and re-hung the wires. I called Aiello, and was told they would dispatch a crew immediately.Two men were dispatched and arrived very quickly. They did excellent work, kept me in the loop, and worked and very cold conditions.The end result is I now have power restored to my house. Thank you very much to Zach and Nathan.
Saved Us Just in Time! I cannot recommend Aiello and their technician, Thomas Vela, highly enough! Our furnace stopped working in the middle of last night, right before a massive freeze with forecasted lows of 2°F. We were panicking and called several other companies who either didn't answer or simply never showed up.Everything changed when we called Aiello at 7:00 AM:* Promptness: Thomas was onsite by 11:00 AM.* Efficiency: He had the entire issue diagnosed and fixed before 1:00 PM—less than 6 hours after our initial call!* Professionalism: Thomas was wonderful to work with. He provided clear updates throughout the process, took photos of the issue, and provided all the quotes and documentation I needed for our warranty claim.It is a huge relief to have a warm home before the freeze hits. While I hope we don't have another HVAC emergency anytime soon, Aiello will be our #1 choice from now on. Thank you, Thomas!
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