Andy Gonzalez
Anthony & Ryan came in and gave me no bs run around. Great pricing and did a great job quickly. Gave me good information and how to avoid issues and hassles. Great company!
FeaturedPlumbers in Spokane Valley, Washington
Platinum Rooter & Plumbing
Platinum Rooter & Plumbing
Platinum Rooter & Plumbing provides residential plumbing in Spokane Valley, Spokane and Coeur d’Alene. Its work includes tank-style and tankless water heater repairs and installations, along with trenchless sewer repair and full sewer-line replacement.
Business Highlights
- The company describes itself as family-owned and operated.
- It lists Washington contractor license PLATIEL795NZ and Idaho contractor license RCE59885.
- It lists Washington plumbing license PLATIC*786BR and Idaho plumbing license 017598.
- It says it is licensed and insured in Washington and Idaho.
- It offers a 100% satisfaction guarantee on its work.
Service Area
Coeur d'Alene, Deer Park, Hayden Lake, Liberty Lake, Mead, Medical Lake, Millwood, Post Falls, Spokane and Spokane Valley.
Featured Local Business
Platinum Rooter & Plumbing is one of 7 plumbers ProsGrade lists in Spokane Valley, Washington.
Featured
Featured on ProsGrade
Listing details
8 services listed, including Plumbing repairs, Drain cleaning and Water heater services. Open 24 hours, 7 days a week. Rated 4.9 from 648 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Platinum Rooter & Plumbing compares with the other 6 plumbers on ProsGrade in Spokane Valley, using public Google ratings and review counts.
- Ranks in the top half of the 7 Spokane Valley plumbers on ProsGrade by Google rating and review volume.
- Rated 4.9 on Google, at or above the 4.9 average of other Spokane Valley plumbers on ProsGrade.
- One of 7 Spokane Valley plumbers on ProsGrade rated 4.7 or higher from at least 10 reviews.
Trust Signals
24-hour availability listed; call anytime for urgent plumbing issues.
Services Covered
8 services- Plumbing repairsleak detection, pipe repairs and fixture replacements
- Drain cleaningspecialized cleaning equipment
- Water heater servicestank-style and tankless systems; models for mobile homes and gas or electric power
- Sewer servicestrenchless repair and full sewer-line replacement
- Excavationnew septic systems, sewer lines and water lines
- Bathroom remodelingfixture, toilet and shower installation
- Water treatmentwater softening systems
- Gas lines
Reviews
What customers say
Customers praise clear explanations and communication, and reviews also describe the pricing as fair or good. A customer recounts a Friday-night water-heater failure followed by installation within 12 hours over the weekend; another describes a technician explaining the options, waiting while the customer bought a lower-cost replacement, and installing it.
Customer Reviews
Brooklyn Connor
I cannot say enough great things about Platinum Plumbing. My hot water heater broke at 9pm on a Friday and they had a brand new one installed within 12 hours… over a weekend ??
Timely. Efficient. Super communicative.
You don’t need to shop around. Just call them. ??
Rick Ziehnert
Awesome plumbing company and Anthony Arroyo is a great plumbing advisor. I had a tiny leak being reported by my Leak Bot, so I called Platinum Rooter & Plumbing. Anthony came out and brought Josh with Restoration 1 with him to see where the leak was coming from. It was such a tiny amount, it was undetectable, so Anthony said he would contact the rep from Leak Bot to see if he could figure out where the problem lies. Great service, and great guys! Highly recommended! And to top things off, there was no charge for the visit! That’s unbelievably amazing!! Thanks again!
Crystal Kline
My water heater stopped working on December 23rd, and I called Platinum for help. Their service was absolutely phenomenal. They were able to send a technician to my home the very same day during the holidays!
Gabe, the technician who came out, could not have been more helpful. He clearly explained what was happening, walked me through all of my options, and allowed me to make an informed decision without any pressure. I ultimately needed a new water heater, and Gabe went above and beyond—he patiently waited while I purchased a more affordable unit from Home Depot, hauled away the old one, and professionally installed the new heater.
I cannot recommend Platinum highly enough. Their customer service, professionalism, and integrity were outstanding, and they will absolutely have my business for life.
Rob Chapman
We had Anthony come out, showed up on time, just the nicest friendliest guy ever....I have a son with special needs and they were just great to come to our home, super kind and caring.....Highly recommended A+ service and commitment!!!?? Very Fair Pricing??
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Frequently Asked Questions
What does Platinum Rooter & Plumbing's Platinum Service Plan include?
The Platinum tier includes an annual water-heater flush and safety inspection, an annual sewer-line scope when a cleanout is accessible, and priority booking.
What conditions apply to Platinum Rooter & Plumbing's tankless water-heater warranty?
The company lists 20 years of parts-and-labor coverage for new tankless installations. It says the warranty is for the current homeowner, requires annual service-plan membership and water filtration, and reverts to the manufacturer's warranty if the company's team does not perform the work.
Does Platinum Rooter & Plumbing offer financing?
Financing options are available through FTL Finance, subject to credit approval.
Does Platinum Rooter & Plumbing provide estimates?
The company offers flat-rate pricing and free estimates before work begins.
What happens if an emergency repair cannot be completed right away?
The company says it can stabilize the situation to stop damage while additional repairs are scheduled.