DeLong Plumbing Heating and Air conditioning

Used DeLong for years. Honest, professional, good prices, clean up, never a mess. Technicians are all friendly and considerate. I has Ryan today and he makes you feel confident in his work, double checks for leaks. Can't say enough good things about this technician or this company. I would use no other. Thank you Ryan and DeLong Plumbing.

I had a faucet that would not turn off due to corrosion and it had apparently been leaking for sometime. Called at 8:00 am on a Sunday and Steve was here by 9:05 am. He was able to finish the repair in a timely manner and was super courteous. Also labor for a weekend/after hours job was very reasonable.

This was the best experience I have ever had hiring a professional trade to work on anything. I also almost never write reviews positive or negative, however in this case I was so impressed that I felt it necessary to take the time to let everyone know. Skot, Josh, and Dennis were the most professional, kind, and knowledgeable people I could have ever dreamed of working with. Communication was frequent and timely, they were respectful of my time, situation, and property. Work was preformed with the highest attention to quality and pricing was an extreme value for what I got. Their moto on the website is “Our family helping your family” – and in 2026 is it easy to be cynical and write that off as just advertising. With Delong Plumbing that moto is NOT “just advertising” – It is clear that they embody those values in everything they do.

I have been doing business with Delongs services for over 16 years. Our business uses all of their services, plumbing, heating and cooling, and emergency services. On a scale of 1 being poor and 10 being excellent they're definitely a "10" across the board on quality, workmanship, service, and price. There's no job that was to small or to big that they haven't solved for us over the years. Milz is a great project manager on the plumbing side that has always came through for us and always available 24-7! Kelly on the heating and cooling side has been a great project manager to in meeting our needs fast and efficiently. All of their employees with both services are highly trained and qualified. The biggest thing that has always stood out to me above all other companies is their integrity. Starting with the owner JW Delong, his word is his bond and has always stood behind their work 100%. He's always giving back and supporting the surrounding and local communities and people of Springfield. Delong Plumbing Heating and Air Conditioning is who I recommend 100% of the time.

I am a new homeowner (less than 2 years) and have unfortunately inherited the age and character traits of having a 100+-year-old house. I've had Delong over to my house for basic snake and camera services last year, but this year, I had to have a major repair done to the lateral drainage to the main. 1. Josh has been my tech on every occasion and I can't express enough how awesome he is. He is not only friendly, but considerate of your time and expenses, and only wishes to help the next person out. He is also very honest and direct about the issues you're having and the options to pursue. 2. Today, for the lateral repair, both Josh and Dennis arrived promptly on-time, and got to work. They wasted no time in digging the marked area, and successfully fixing the issue. There was no "guess work". Josh and Skot had previously troubleshooted and knew exactly where the issue lied. 3. In the grand scheme of things, I find the costs for their services to be fair for the service they provide. I have complete trust and can relax knowing that whatever issue may arrive, that these guys will have my back. Thank you for being awesome, and we will continue to use your services for the foreseeable future.