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FeaturedPlumbers in Springfield, Illinois

Steve Ray Plumbing Service Inc.

Top Spot in Springfield Today 4.80 (660 reviews)(217) 793-0200

Steve Ray Plumbing Service Inc.

Steve Ray Plumbing Service Inc. is a locally owned, full-service plumbing company in Springfield, serving residential and commercial properties. It has been in the plumbing business since 2000 and serves surrounding areas within 25 miles.

Business Highlights
  • The company says it is licensed, bonded and insured.
  • Steve Ray Plumbing lists Illinois License #058-144593.
  • The company reports more than 80 years of combined staff experience.

Service Area

Springfield and surrounding areas within 25 miles.

Featured Local Business

Steve Ray Plumbing Service Inc. is one of 10 plumbers ProsGrade lists in Springfield, Illinois.

Featured
Featured on ProsGrade
Listing details

12 services listed, including Plumbing repair, maintenance and installation, Emergency plumbing and Drain cleaning. Open 24 hours, 7 days a week. Rated 4.8 from 660 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Steve Ray Plumbing Service Inc. compares with the other 9 plumbers on ProsGrade in Springfield, using public Google ratings and review counts.

  • Ranks in the top quarter of the 10 Springfield plumbers on ProsGrade by Google rating and review volume.
  • Rated 4.8 on Google, at or above the 4.7 average of other Springfield plumbers on ProsGrade.
  • Has more Google reviews (660) than 6 of the 9 other Springfield plumbers on ProsGrade.
  • One of 6 Springfield plumbers on ProsGrade rated 4.7 or higher from at least 10 reviews.

Trust Signals

Open 24 hours per posted hours; call to confirm after-hours availability and response times.

Services Covered

12 services
  • Plumbing repair, maintenance and installation
  • Emergency plumbing24/7 emergency response; same-day service
  • Drain cleaningVideo-camera inspections
  • Sump pump serviceBattery and water-pressure backup systems
  • Water jettingHigh-pressure water cleaning for grease, food particles, mineral scale and debris
  • Sewer camera inspectionsCamera scoping and AV inspections
  • Sewer pipe reliningCured-in-place piping with resin applied inside pipes
  • Sewer repair and replacement
  • Excavating servicesHydro excavation
  • Gas line servicesRepair, maintenance and replacement
  • Water heatersConventional or tankless models; gas and electric options
  • Septic servicesTank installation and septic-system repairs

Reviews

What customers say

Several customers praised the technicians’ professionalism, and two described being kept updated during their work. One customer described a blocked main sewer stack that the crew fixed within two hours after fitting the job in. Another reported that sewer jetting left a mess on carpet and a wall and did not resolve the problem.

Customer Reviews

Brenda Weber

We needed an inspection of a sewer pipe and they immediately found the problem. They made the repair in a timely matter. Scott was very helpful and kept me updated through out the entire process. Very pleased with their professional service.
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Donna Jefferson

Our technician today ( I think his name was Garrin) was professional and I felt like he had alot of expertise. I appreciate his thorough investigation of a very complex problem, and he inspired confidence in me, to rely on his advice. We will definitely call on them again.
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ryan curtis

I assumed the crew sent out were experienced and professional, however the crew at Steve Ray Plumbing did not even wear shoe coverings or lay tarps down when jetting my sewer line leaving a mess as they left. The mess left was on my carpet leading to my upstairs kitchen as well as on the wall. I was charged what I thought to be fair for the services yet I found out that the competitors charge half and the fee to camera the line is included in the jetting. To ad insult to injury, Steve Ray Plumbing never fixed my problem and offered a $7500.00 solution that clearly was not necessary considering Roto-Rooter came out and solved my problem for less money than my initial jetting/camera fee from Steve Ray Plumbing. I am out $1200.00 in total but I learned to never use Steve Ray Plumbing for any services.
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Ian Wilson

Came back from Vacation to the Main sewer Stack blocked. Called Steve Ray Plumbing and they were able to fit us in. Crew was out and had the whole issue fixed within 2 hours. Really Appreciate the professionalism and clean work. Price was very fair and inline with what I expected.
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Dara Bahlmann

The young men that dig up my back yard to improve our drainage issues were very polite, hard working, and appeared to be very knowledgeable about their work. They did the proper work before they broke ground which provided some confidence in this big project. I chose this company because of the care they said they would take to come back and level and replace the grass after dirt settled. It is too soon to see if that grass responds to our TLC, but the crew that returned to do that work also helped grade the ground away from the house. They checked in with me throughout the process. They had no problem with responding to my direction at any time. Very honest people to work with.
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Frequently Asked Questions

Does sewer work always require excavation?

No. The company first checks whether the sewer line can be repaired to avoid excavation. More severe problems may require replacement.

Does Steve Ray Plumbing charge by the hour?

No. It uses flat-rate pricing, with the total cost set up front whether a job takes one hour or ten.

Does Steve Ray Plumbing repair household appliances?

It does not service appliance mechanics, but it does service the related water and gas supply lines.