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Blue Mountain Plumbing, Heating & Cooling

Plumbers in Staunton, Virginia
Ranked #6 in Staunton | Grade B
4.70 (249 reviews)

Blue Mountain Plumbing, Heating & Cooling

Plumbing and HVAC service company handling everyday repairs, maintenance visits, and water heater replacements for homeowners and small businesses Serving homeowners across Staunton, Virginia.

Why Homeowners Choose This Business

Area presence with combined plumbing and HVAC capability allows one visit for multiple needs. Office staff help coordinate scheduling, and technicians explain options and pricing before work. Same-day replacements are possible when equipment and parts are available Local experience that helps homeowners across Staunton, Virginia compare a more region-aware provider.

Service Area

Dispatch from Harrisonburg with coverage into Staunton, Virginia and surrounding Shenandoah Valley communities, subject to schedule and travel distance.

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How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Plumbing Services
  Renovation Services
  Drain Cleaning
  Plumbing Repairs
  Maintenance
  Water Heater Replacement
  Installations
  Tankless Water Heater Service
  Repairs
  Toilet Repair
  Leak Detection
  Shut-Off Valve Replacement
  Drain Troubleshooting
  HVAC Maintenance
  Heating Repair
  Cooling System Check

Core services include general plumbing repairs, leak and toilet fixture fixes, water heater replacement, and routine HVAC system checks. Technicians handle tank and tankless water heaters, shut-off valves, and seasonal maintenance for heating and cooling equipment.


Reviews

Recent Reviews

4.70

(Based on 249 reviews)

Reviews frequently note clear explanations, option-based estimates, and instances of same-day water heater replacement. Many customers describe smooth scheduling and technicians who take time to answer questions. Some negative feedback cites communication lapses for urgent calls and concerns about pricing or service fees. A few reviews also mention disagreement over diagnostic scope and crawlspace access.

Their extensive knowledge and experience is impressive and their patience to answer questions and explain multiple options has me leaning strongly towards choosing this company to do the job. So far I’ve only got an estimate but I believe I’ll be calling them soon to get the ball rolling and get the work done. A good friend from out of state that works in plumbing says it’s a good price for the job and they’ll be replacing my tankless water heater with one that can provide about twice as much hot water per minute as my current one.

Wonderful Tech he really checked out our heating unit very well. I was told what for tech to come out it would be 129.00 dollars but after he checked our unit it was 279.00 dollars. He did a maintenance check. The price was rather concerning to me But he found everything to be ok. Also can you email me a receipt, we didn't get one. Everything else we were satisfied with.

Josh and Jonathan installed our new water heater today. They came out to service our old one and the internal components were rusted, not to mention it was 11 years old. We decided on replacement and the techs ran and got the new water heater today and installed a new shut off valve as well. We had our routine HVAC maintenance today too. We were glad they could do both jobs at once, and replaced our Water heater same day! Pricing was great. Technicians were super friendly and knowledgeable!

This was our first experience with this company. They were awesome from beginning to end. The scheduler was very understanding of our situation, especially with a huge snowstorm coming. The technician came out and was finished within half an hour or so.Everything is working wonderfully and I cannot thank them enough. Jared was very pleasant and took time to explain things to me. Now I feel confident we will stay nice and warm this weekend. Thank you.

Communication was terrible unfortunately. I hope everyone is okay since we never heard from the repair person who was supposed to help us.

Called in and requested an urgent visit. The call service said someone would be in touch. We received an automated text message, but that was it. In the next four hours, we called two more times simply asking if someone would be out that day. For a $189 urgent fee, I think that’s a reasonable request. Never heard anything, so we canceled with Blue Mountain. Unless there were extenuating circumstances, I would not recommend.

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Frequently Asked Questions

Common requests include leak and toilet repairs, water heater service and replacement, and valve work. They also perform routine maintenance visits that can be scheduled alongside HVAC checks when needed.

Several customers report same-day replacement when parts and units were in stock. Availability depends on scheduling and the specific model required, so calling early helps.

Yes, customer feedback references visits that covered plumbing and HVAC maintenance together. This can be convenient if you want one appointment for multiple systems.

Reviews mention an upfront visit fee and quotes provided before work, with some customers satisfied and others concerned about cost. It’s best to request a written estimate and clarify any diagnostic or urgent-visit charges in advance.

They operate from Harrisonburg and take calls across the Shenandoah Valley, including Staunton, Virginia and nearby towns. Final coverage and timing depend on dispatcher approval and schedule.
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Opening Hours


  • Monday 8:00 AM – 8:00 PM
  • Tuesday 8:00 AM – 8:00 PM
  • Wednesday 8:00 AM – 8:00 PM
  • Thursday 8:00 AM – 8:00 PM
  • Friday 8:00 AM – 8:00 PM
  • Saturday 10:00 AM – 2:00 PM
  • Sunday 10:00 AM – 2:00 PM

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Business Details


Business Rating
4.70 (249 reviews) Pro Listing
Address
370 Neff Ave Unit I Suite 12, Harrisonburg, VA 22801
Phone
Business Type
general_contractor

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