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Valley Air Heating, Cooling & Plumbing

Plumbers in Staunton, Virginia
Ranked #2 in Staunton | Grade A-
4.90 (1,529 reviews)

Valley Air Heating, Cooling & Plumbing

Residential plumbing service with clear communication from booking to completion. Technicians call ahead, arrive on time, and review options before work begins Serving homeowners across Staunton, Virginia.

Valley Air Heating, Cooling & Plumbing business photo 1 - Plumbing in Staunton
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Valley Air Heating, Cooling & Plumbing business photo 4 - Plumbing in Staunton
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Why Homeowners Choose This Business

Straightforward scheduling, transparent visit pricing communicated before arrival, and technicians who keep you informed from start to finish. Local team familiar with Staunton, Virginia homes and common plumbing needs.

Service Area

Serving Staunton, Virginia and nearby Shenandoah Valley neighborhoods; contact the office to confirm coverage.

Featured Local Business

This featured listing includes fuller business details and a stronger local presentation for homeowners comparing nearby options.

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Holds a strong position among local competitors.
  • Performs at or above the local average rating.
  • Has more review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Plumbing Services
  Renovation Services
  Supplier
  Maintenance
  Plumbing Repair
  Installations
  Water Heater Replacement
  Leak Detection
  Repairs
  Faucet and fixture installation
  Toilet Repair
  Drain Troubleshooting
  Pipe Replacement
  Code Compliance Updates
  Shutoff Valve Replacement
  Garbage Disposal Installation
  Sump Pump Replacement
  Water Line Repair

Residential plumbing repairs, fixture replacements, water heater service and replacement, basic drain troubleshooting, and plumbing code updates associated with remodels or system changes.

Reviews

Customer Reviews

Irvine Bryant
If I could give more stars I would. I had my first experience dealing with Valley Air Monday. In the past, I had always dealt with Blue Mountain for all my HVAC needs. But after having a less than positive experience with them these past 2…
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If I could give more stars I would. I had my first experience dealing with Valley Air Monday. In the past, I had always dealt with Blue Mountain for all my HVAC needs. But after having a less than positive experience with them these past 2 weeks, I decided to give Valley Air a call and get a 2nd opinion on my HVAC repair, and boy, I'm glad I did. Long story short, BM said one thing was wrong with my system, ordered parts for my repair incomplete, and basically had me without heat in my house for over a week while waiting on the part. I called Valley Air and the ladies I spoke to on the phone were very kind and helpful. They waived my dispatch fee since they were doing a 2nd opinion and sent a tech out Monday. The tech came, found the actual problem, fixed it, and I had heat less than an hour later. Turns out the BM tech totally misdiagnosed the issue and was gonna have me pay over $600 for a part I didn't even need and wouldn't have fixed the issue my system was having. On top of that, I was without heat for a week when I didn't have to be. I'd still be dealing with this issue if not for the good folks at Valley Air. They got me my heat AND saved me $500+. Can't thank the tech and the ladies on the phone enough. Valley Air has a life long customer in me. You won't be disappointed with the prices or the service. AWESOME company!
Victoria Morris
I had a wonderful experience with this Company, I called them. They came straight out to fix my Heat & Air, they did such a wonderful job on a two days. My heat is up and going before the storm, the gentleman they sent. Here was great. He c…
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I had a wonderful experience with this Company, I called them. They came straight out to fix my Heat & Air, they did such a wonderful job on a two days. My heat is up and going before the storm, the gentleman they sent. Here was great. He came twice because I asked for him to come again I will again when I need them again. I highly recommend this company. They are so nice when you call and polite and they understand what you’re going Through and don’t take forever to fix your problem, if you need help, call them I highly recommend them. Thank you.
Jennifer Ward
Booking my plumbing appointment was the most pleasant customer service experience I’ve had in ages. What a joy to encounter someone in this day and age who has phone skills! I also appreciate that the receptionist told me up front the cost…
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Booking my plumbing appointment was the most pleasant customer service experience I’ve had in ages. What a joy to encounter someone in this day and age who has phone skills! I also appreciate that the receptionist told me up front the cost of a house call ($89). I didn’t even have to ask. A+ for transparency! A+ for follow-through as well: 1) the repair tech called when he was on his way, just like the receptionist said he would; 2) after the work was done, the repair tech checked three times for leaks; and 3) the next day the receptionist called me back to ensure my satisfaction. I could not have had a better experience and will definitely use Valley Air again! And just for anyone who’s wondering, the repair was a replacement of the basket assembly at the bottom of our kitchen sink basin. The metal collar that screws up into the bottom of the sink had broken, and so it couldn’t keep the seal tight. Troy, the repair tech, said it was rusted out completely when he removed it, and he was surprised it hadn’t fallen right through the hole in the sink basin! I didn’t see the rusty part myself. (Showing it to me to build trust is the only place where Valley might have had room for improvement.) The total charge for everything was just under $397. I don’t know if that’s good or bad for plumbing—we’re new to homeownership—but it sure did save us hours of frustration and confusion and give us peace of mind that it’s fixed right.
John
Valley Air Heating, Cooling and Plumbing has been so great to work with. The Office staff who answer the phone and schedule are so nice and positive. The service techs call, keep you up to speed, do great work. Best I've worked with in t…
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Valley Air Heating, Cooling and Plumbing has been so great to work with. The Office staff who answer the phone and schedule are so nice and positive. The service techs call, keep you up to speed, do great work. Best I've worked with in the 8 homes we've had over the years! I highly recommend
Vickie Kaplan
We recently purchased a townhouse that had a lot of aging systems in need of replacement. We called on Valley Air because of their outstanding reputation and signed them on for four projects. They installed a new hot water tank, brought o…
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We recently purchased a townhouse that had a lot of aging systems in need of replacement. We called on Valley Air because of their outstanding reputation and signed them on for four projects. They installed a new hot water tank, brought our dryer vent up to code, installed a new Trane heat pump, and removed/replaced all the old Quest plumbing. Each team who came to work on our home was courteous and highly professional. They showed up on time, explained exactly what they were going to do, patiently answered any questions we had, and completed the work to high standards. They also took great care to clean up the work area when the job was completed. A special shout out to Jim Vance for helping us choose the best heat pump for our needs; to Dakota who headed up the plumbing projects; and Dillon who oversaw the installation of the heat pump. We highly recommend Valley Air and will be relying on them for the ongoing maintenance of our new systems and for any future projects.

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Special Offers

Emergency Service

Emergency service may be available for urgent issues.

Frequently Asked Questions

Reviews indicate the office shares the standard house-call fee before scheduling, so customers know what to expect. Any additional work and pricing are discussed after the technician diagnoses the issue.

Customers report prompt scheduling and courtesy calls when the technician is on the way. Availability can vary by season, so calling early helps secure a preferred time.

Feedback mentions leak repairs, water heater replacements, fixture swaps, and bringing items up to code during upgrades. The team can advise whether a repair or replacement is the better long-term choice.

Technicians are noted for calling ahead and explaining findings on site. The office follows up as needed to confirm next steps and completion.

Yes, reviewers describe help with routine repairs as well as full replacements when systems age out. The approach is to assess, explain options, and proceed with the solution you approve.
 Verified Listing

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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Business Details

Business Rating
4.90 (1,529 reviews) Featured BusinessPro Listing
Address
1234 Middlebrook Ave, Staunton, VA 24401
Business Type
Plumber
Website
https://valleyairhvac.com/
City Page
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