Scott Nash
I've used Emergency Master two times now. Both experiences were top notch. Showed up on time, professional, clean, and reasonably priced. They're my new go to.
Business ProfilePlumbers in Surprise, Arizona
Emergency Master Plumbing & Air
Emergency Master Plumbing & Air
Emergency Master Plumbing & Air is a plumbing, drain-cleaning and HVAC company based in Surprise, serving residential and commercial clients. Arizona natives Heather and Austin Lund founded the company.
Last Updated October 2, 2026.
Business Highlights
- Woman-owned, family-owned and operated.
- Its co-founder Austin is a third-generation plumber.
Service Area
Avondale, El Mirage, Glendale, Goodyear, Verrado, Peoria, Phoenix, Sun City, Sun City West, Surprise, Youngtown, Dreaming Summit, Buckeye, Scottsdale, Cave Creek, Anthem, Tempe, Rainbow Valley, Whitman, Wickenburg, Tolleson, Chandler, Mesa, Ahwatukee, Gilbert and Fountain Hills.
Active Business Listing
Emergency Master Plumbing & Air is one of 12 plumbers ProsGrade lists in Surprise, Arizona.
Active
Public local listing
Listing details
12 services listed, including Sewer line services, Trenchless sewer repair and Drain cleaning. Open 24 hours, 7 days a week. Rated 4.9 from 734 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Emergency Master Plumbing & Air compares with the other 11 plumbers on ProsGrade in Surprise, using public Google ratings and review counts.
- Has more Google reviews (734) than 9 of the 11 other Surprise plumbers on ProsGrade.
- One of 12 Surprise plumbers on ProsGrade rated 4.7 or higher from at least 10 reviews.
Trust Signals
Open 24/7 for plumbing emergencies in Surprise and surrounding areas.
Services Covered
12 services- Sewer line servicesmaintenance, repair and replacement
- Trenchless sewer repair
- Drain cleaning
- Hydro jetting
- Drain and sewer camera inspectionsvideo and software-assisted drain-line inspections
- Water heater servicestankless models; installation, repair, replacement and maintenance
- Slab leak repair
- Leak detectionminimally invasive techniques
- Water softener systemsinstallation, repair and replacement
- Plumbing fixturessinks, toilets and faucets; repair and replacement
- Gas line workrepair, installation and repiping
- Air conditioningrepair, installation and maintenance
Reviews
What customers say
Customers praise professional, knowledgeable technicians and prompt responses. One customer credits Justin with quick help when a shower would not shut off after another plumber’s installation.
Customer Reviews
Lindsay Dodge
Justin was professional and knowledgeable. He repaired our clogged drain and provided insight into potential problems. He went beyond. I would recommend him to my friends.
Brea Cherwinski
We had Justin just leave our home. We were so pleased with his politeness and efficiency. We are renovating our primary bathroom, and a different plumber installed the Delta dual valve shower head and everything. We are waiting on the shower glass doors, so the shower has not been used. This evening the water came on and we tried turning it off, and it wouldn’t turn off…the plumber who installed it couldn’t help us and told us to turn off the water to our house and he may not be able to come to fix anything until Saturday. We called Emergency Master Plumbing & Air, and the woman on the phone was so sweet and poised, and assured us Justin would be on his way in a couple minutes. He got there and it was great! We will defiantly be recommending their services to family and friends.
Thank you so much! ??
Steve Abina
We had an emergency on a Sunday morning, a leak detected in the ceiling/walls. Justin came out and made us feel comfortable from the start. Setup and had someone out to the house before he was done finishing fixing the leak to access the water damage done. And he was quick even with a trip to the plumbing supply store. Would give 6 stars if possible. If you have a need for their services I wouldn't hesitate to call Emergency Master Plumbing and Air.
Mike Hartmann
I had a leak in the wall of my 2 story home. It was in a difficult spot above my dining room/ kitchen area. Techs were knowledgeable and explained what caused the issue and how to proceed. Cost was very reasonable and the estimate was honest. They understood my odd working hours and worked around my schedule. I would recommend them to my family and friends. 5 stars. Very pleased thank you So much
Write a Review
Share your experience with this business. Reviews are moderated before they appear publicly.
Frequently Asked Questions
Does Emergency Master Plumbing & Air offer emergency service outside regular hours?
It offers emergency service 24/7.
When are free estimates available?
The company offers free estimates Monday through Friday from 8 a.m. to 5 p.m.
What warranty does the company list for water heater replacements?
It lists five-year warranties for water heater replacements and other major equipment replacements.
How does a drain camera inspection work?
Video and software are used to examine drain lines, and the plumber checks for signs of wear or damage.