Temple, Texas-based plumbing service providing responsive scheduling, clear estimates with options, and careful workmanship on repairs and installations.
Responsive scheduling and clear communication. Options-based estimates before work begins. Technicians explain findings, complete repairs carefully, and confirm proper operation before departure Local experience that helps homeowners across Temple, Texas compare a more region-aware provider.
Serving Temple, Texas and surrounding Bell County communities.
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Plumbing repairs and replacements, water heater inspection and installation, leak detection and fixture repair, toilet and faucet installation, backflow preventer service, hose bib replacement, and general drain and piping work.
Reviews highlight fast response times, including late-night and next-day visits. Many mention clear explanations, multiple repair options, and courteous technicians. Customers also note timely arrivals and clean, well-finished installations. Pricing is generally viewed as explained upfront and aligned with the scope of work.
Working with Benjamin Franklin has been an excellent experience from start to finish. I reached out to them for a second opinion after having a bad experience with another company. I requested a quote online around 9pm on a Sunday and received a call within 15 minutes. James came out the next day to do an estimate, explained the situation clearly, provided multiple options, and the tunneling crew was at the house the following morning.In addition to the promptness, the customer service from everyone I’ve interacted with has been outstanding. I’m over 1,200 miles away and needed someone I could trust not to take advantage of the situation. James built that trust immediately with his straightforward honesty and has been my point of contact throughout the process. He’s gone above and beyond by making himself available whenever I needed something and keeping me informed every step of the way.I also appreciated the communication and professionalism throughout the project. I received updates whenever James and his helper Larry were on their way to the house, and it gave me peace of mind knowing they were personally there overseeing the work.
I found Benjamin Franklin Plumbing through Thumbtack. It was my first time using their service. I needed my shower cartridge replaced. Thumbtack found me a Plumbing company in about 15 minutes I recieved a call back and scheduled my next day appointment. The water wasn't just dripping. Lol at first it was a drip, then it turned into a more steady drip, then a trickle, and then water began streaming out.It was over time that this occurred. I couldn't afford a plumber. I own my home so no calling the landlord. Finally an angel gifted me the money to pay for my repair. I also had the option to call a handyman. He came the night before my appointment with Benjamin Franklin Plumbing. He said a couple of times, "Now I'm not a plumber but I can fix it".I knew it was something else going on in what he was fixing. I'm sure it would of been a short term fix or if it even corrected my problem. I live off of very restricted budget. I thought do I want to save money or do I want a long term fix. Lol. I keep my appointment with Benjamin Franklin.The plumber Ray was very knowledgeable and super courteous. I've found my forever Plumbing family, lol. Thank you for your time and service.
I can’t recommend Jacob Burkett enough. He came out late last night to fix my backflow preventer, and even though the store was closed so he couldn’t get the parts he needed, he made sure to return first thing the next morning to finish the job. He was extremely professional, took the time to explain everything he was doing and why, and made sure everything was working properly before he left. It’s rare to find someone this dependable and dedicated to great service. Thank you again!
Jacob was very personable and knowledgeable about what we need to have done.Update:He was on time on the arranged date and did a great job installing our toilet and three new faucets.Would very much recommend him and the company.P.S. They gave us a military discount which was very much appreciated.
I called to have my water heater inspected at noon and James was at my front door at 2pm. He gave me a thorough explanation of the problems that needed to be fixed and multiple options to choose from to fit my budget. Lewis arrived early the next morning to remove my old water heater and install the new one. He also installed a Flow Tech in the laundry room and replaced a broken hose bib on the exterior of the house. All the work performed was done to code and very professional. I highly recommend Benjamin Franklin Plumbing of Temple for all your plumbing needs.
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