Business ProfileVerifiedPlumbers in Temple, Texas
FIX IT! Services
FIX IT! Services is a plumbing business based in Temple. Customers describe garbage disposal installation and a plumbing repair, with options explained before work.
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Service Area
Based in Temple.
Public local listing. FIX IT! Services is one of 9 plumbers ProsGrade lists in Temple, Texas.
Listing details
2 services listed: Plumbing repair and Garbage disposal installation. Open 24 hours, 7 days a week. 533 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How FIX IT! Services compares with the other 8 plumbers on ProsGrade in Temple, using public Google ratings and review counts.
- Has more Google reviews (533) than 7 of the 8 other Temple plumbers on ProsGrade.
Trust Signals
Open 24 hours, 7 days a week for HVAC emergencies.
Services Covered
2 services- Plumbing repairCustomers describe a plumbing issue diagnosed and fixed quickly.
- Garbage disposal installationThe technician checked that the new disposal was working properly after installation.
Reviews
What customers say
Customers praise polite, professional technicians and clear explanations, with examples including a new garbage disposal installation and a plumbing issue diagnosed and fixed quickly. One home-warranty customer reports a missed appointment window, a technician complaining about the drive and repeated calls needed to schedule the return visit; the job was completed, but the customer says communication fell short.
Customer Reviews
Nereida Lopez
I was having a thermometer/heater issue I filed a claim with my warranty company, and they sent it to FIX IT!
They were supposed to reach out to schedule an appointment I had to reach out to them. When the time/day came the driver didn't show up during the time slot I was given which was 8-10am. I called the office at 9:30 am and the office manager informed me that the driver wasn't able to find their keys but will be out there as soon as possible.
The technician showed up around 10:30-11am and complained about how far the drive was from their office to my home. After I explained to him the issues, he diagnosed the issue and indicated that the thermostat was not good. We would need to replace it but that they didn't have any on hand he would have to come back tomorrow. Someone from the office would call me to schedule the appointment.
No one ever called me I had to call again and spoke to the office manager, and she indicated that they should be on their way. Once the technician showed up once again, he complained about the drive and then went to work.
They completed the job, but their communication and customer service needs help and that is why I only gave a 3-star review. I would not request them for future warranty work because of this experience.
Lucretia Maxwell
Jacob Byrd was the technician. He let me know when he would arrive. He was very polite and professional. He explained things to me in a way that I understood. We discussed the options that I had and gave the pros and cons of each option. He installed the new garbage disposal, checked to make sure everything was working properly and cleaned up . A very personable young man. I would recommend him to family and friends.
Jenna Blakely
Highly recommend Jimmy with Fix It Services! He showed up on time, was polite and professional. Jimmy quickly diagnosed our plumbing issue and had it fixed before I had time to finish my coffee. Great service!
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