FeaturedPlumbers in Thunder Bay, Ontario

B. Gibson Mechanical

Top Spot in Thunder Bay Today 4.20 (52 reviews)(807) 631-9060

B. Gibson Mechanical

Founded in 2012, B. Gibson Mechanical provides plumbing services in Thunder Bay, including water service line repairs and replacements. For waterline projects, it coordinates with city water and sewer services, insurers, and excavation and directional boring specialists.

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Business Highlights

Family-owned and operated.
Master Plumber Brad Gibson leads the team.
Fully licensed by the City of Thunder Bay.
Holds a valid T.S.S.A. licence for natural gas work.
Its team includes union plumbers and apprentices from Local U.A. 628, all provincially trained and certified.
Member of the Thunder Bay Chamber of Commerce.

Service Area

Thunder Bay.

Featured Local Business

B. Gibson Mechanical is one of 7 plumbers ProsGrade lists in Thunder Bay, Ontario.

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Featured on ProsGrade

Listing details

10 services listed, including Water service line repair and replacement, Lead line replacement and Residential plumbing. Open 24 hours, 7 days a week. Rated 4.2 from 52 reviews.

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How This Business Compares

How B. Gibson Mechanical compares with the other 6 plumbers on ProsGrade in Thunder Bay, using public Google ratings and review counts.

Ranks in the top half of the 7 Thunder Bay plumbers on ProsGrade by Google rating and review volume.

Services Covered

10 services

Water service line repair and replacementCopper or PEX lines.
Lead line replacementCity of Thunder Bay grant assistance.
Residential plumbingToilets, sinks, bathtubs and hot water tanks.
Commercial plumbingMaintenance, repairs and installation; water heating systems, boilers and pipework.
Emergency plumbing24/7 service.
Drain cleaning and sewer repairBlocked pipes and lines; broken sewer line investigation, repair or replacement.
Leak detectionElectronic detectors; drain camera investigations.
Weeping tile and sump pump servicesWeeping tile repair; sump pump installation.
Gas line and appliance installationNatural gas lines and gas appliances.
Excavation and directional drillingCompany-owned excavator and directional drill.

Reviews

What customers say

Several customers praise quick responses and efficient work, with courteous crews and clear explanations also mentioned. One customer credits gas fitter Mark with finding a solution to a hot-water-heater issue, while another says the crew completed a lead service line replacement and restored water the same day, with help on city paperwork. A separate customer objected to being invoiced for two hours when the worker was on-site for less than one, and says the office dismissed the concern.

Customer Reviews

Jason Elliott

100% RECOMEND excellent emergency service. Very courteous staff. Great response time and got the issue resolved!!! It was a city issue not mine, but they got it all figured out. Once again highly recommended. Will be using them for all my other rentals.

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Sijo Job

Very disappointing experience. The person was on-site for less than an hour but sent an invoice charging for 2 full hours. When I questioned it with proof, the office simply brushed it off as if it were normal practice. This comes across as dishonest and unprofessional. I will not use their service again, and I wouldn’t recommend anyone who inflates their time like this — be careful not to get overcharged.

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Seppo Paivalainen

Brad responded promptly to my first message. His plumber attended quickly and inspected the building. I received a quote in short order and the work and inspection and paperwork were completed very quickly. Very satisfied with how efficiently everything was completed and on budget. Highly recommended.

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Matthew Doyle

It is hard to give this review without the whole story, but I will try to make it brief. Our rental hot water heater blew, and our service provider would not replace it because the gas line was in the way, even though they were the ones who put it there when they installed the old water heater in the first place. :( B. Gibson Mechanical, not even fit us in at the last minute even though they were booked solid. Their gas fitter Mark saw the potential issues with were Reliance wanted the gas line modified and was able to figure out the best course of action. Mark was fast, efficient and his experience showed with his manner. And was polite and upbeat even though he had to crawl though a dug out to get the job done! :) I will use them whenever the need arises for their skill set. And highly recommend them to others.

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Derek Wark

Had Brad and crew do a lead service line replacement for. Brad was excellent when he came to give us the quote. Explained the work and the necessary permits needed from the city. They took care of all the paperwork and helped us get started on the loan process with the city. Arrived at 8:30am on a Friday, had all the work done and water back on before 4pm, same day. His crew was polite and efficient. Thanks for everything!

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Frequently Asked Questions

How long does a waterline replacement by B. Gibson Mechanical usually take?

A waterline replacement usually takes one day from start to finish.

Does B. Gibson Mechanical arrange permits for waterline work?

For a waterline leak, it can assist with insurance and arrange permits.

Does B. Gibson Mechanical provide temporary water during a waterline repair?

It provides a temporary supply pipe to a neighbour's home until repairs are made.