Mr. Rooter Plumbing of Toledo

We have been using these guys since 2016. We always get fast and reliable service. They are very knowledgeable and professional. They come into your home with the greatest care. I feel their prices are reasonable to compare with any other plumber. I love how they keep a record of past visits. That can be important.

After three different plumbers failed to find our leak, we were honestly losing hope — and money. Thankfully we found Sam and Jahrece from Mr. Rooter. From the moment they arrived, you could tell the difference. They took a careful, methodical approach instead of guessing or immediately opening walls. Within a short time, they accurately located the leak that three others completely missed. They explained everything clearly, showed us the issue, and handled it efficiently and cleanly. What impressed me most was their expertise and professionalism. No upselling, no scare tactics — just honest, high-level work that actually solved the problem. If you’re dealing with a stubborn leak or a mystery plumbing issue, do yourself a favor and call Sam and Jahrece at Mr. Rooter first. They saved us a huge amount of time, stress, and potential water damage. Highly recommend and would absolutely use them again.

Adam&Pete were so very helpful&informative. They both made sure to spend the time to not only walk us through step by step what would happen from beginning to end but also made sure we completely understood what the issues were&how to prevent it from happening again! They were kind&courteous as well as friendly. From start to finish the whole processes was fast&professional. Adam made sure everything was in working order before leaving my home. No waiting& they were super fast getting to us&making sure to work around my schedule. I know they were super swamped with other people needing help as well but didn't make me feel like they rushed to get the job done! Pete took his time explaining how it all would be done between filling out papers&explaining their financing options they offer. Adam made sure to explain and ask before anything was done&was fast but professional. I would and will recommend them to anyone needing help getting their plumbing fixed! Mr. Rooter in general was a great choice from beginning to end! Amazing people&am forever grateful for their knowelage&promptness!! If you need you pipes jetted out definitely give them a call!

I had a very disappointing experience with Mr. Rooter. During previous visits, they only charged a standard diagnostic fee, and that fee would be applied toward the total cost if I agreed to proceed with the recommended work. That was fair and consistent. However, this time was completely different. No actual work was performed, yet I was immediately quoted over $400 just to move a washer/dryer to access the system—something that had never been charged in prior visits. On top of that, the previous invoice clearly stated that a water sample was already taken and would be sent to the lab. When I called to follow up, Adam was extremely rude and unprofessional. He told me that I “don’t value his time,” said he didn’t have time to talk unless I was ready to pay more, and then rushed to end the call. This was very frustrating, as I had already paid for the initial service and was simply trying to understand what happened and what the next steps were. Overall, the pricing felt inconsistent and the customer service was unacceptable. I would not recommend this company based on this experience.

The Mr Rooter team performed hydrojetting and inspected my sanitary line. They replaced about 15-20 feet of my sanitary line, which was mostly worn away and had roots growing into the line. They were professional and courteous and worked quickly to replace the old piping. The team was very informative of the work and offered different payment plans and options. Would highly recommend them to anyone who needs plumbing work!