Solution Plumbing is a local Tomball, Texas plumber handling residential service calls and urgent backups. Customers describe straightforward communication on repair options and reasonable pricing. The company can address common issues from leaks and fixture repairs to water heaters and main line clogs.
Locally based in Tomball, Texas with 24/7 availability. Clear options and pricing discussed onsite. Capable of resolving common plumbing issues efficiently, including emergency drain and sewer backups.
Based in Tomball, Texas and serving nearby communities in northwest Houston, including portions of Magnolia, Spring, and Cypress.
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Common services include leak troubleshooting, drain clearing, toilet and faucet repairs, garbage disposal replacement, water heater repair or replacement, and sewer line evaluation and cleaning.
Reviews often note fair pricing, clear explanations, and effective repairs, especially for water heater and drain or sewer issues. Some customers praise punctuality and responsiveness from the owner on emergency calls. There are also a few reports of missed appointment windows and limited follow-up communication. Overall ratings trend positive with many returning customers.
My experience & review is sadly very similar to the one posted three weeks ago. We logged the job yesterday (7/19) & the receptionist said the plumber would be out between 3:00 & 3:30. Nobody showed up. Called just after 4pm to ask for an update. Told that a big emergency job had come up after we had initially called & he was stuck on that & they'd call us back by 5pm to tell us what was going to happen. We didn't receive a call & when I called them at 5:30 it went straight through to voicemail. No further communication was received after that.This is obviously a rough time for the proprietors but as the last reviewer said, communication is the key. If someone had called us yesterday to say that he couldn't make it that evening we would have understood completely & rescheduled for today if possible. Unfortunately we had to go with another service.
Gave me a time for arrival. When the end of that window drew near I had to call to get an update. Was told they were finishing up and would be there in 45 minutes. 2.5 hours later I called and, asked what was going on. Seemed irritated and said they would be there in 45 minutes. Never showed up or called.I get it if you have a rough day but communication is important.
Outstanding, excellent service! Joey and Alexi are very trustworthy! There are many companies out there today that will rip you off. Not Solution Plumbing! As a Senior, I can assure you, they will give you a reasonable price and their workmanship excellent! A great Company!
Had a sewage backup problem. Joey, the owner called me to advise me how long before he could be there after he finished the present job he was on. Showed up when promised, listen to my description of my problem and pulled the drain cleaner out of his truck. He had the problem solved in less than 30 minutes. Reasonable price, knowledgeable, on time. Solution Plumbing will be in my contacts for any plumbing problem!
We have called on Solution Plumbing twice now and have been more than pleased on both occasions. Our service provider Joey arrived the same day we placed our call for water leaking from a hot water heater. He quickly assessed what was wrong. He offered options including the costs and expected longevity of our choices. His work was thorough, explained fully to us and the price was very reasonable. We will continue to rely on Solution Plumbing for any plumbing issue in the future.
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Emergency service may be available for urgent issues.
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