Business ProfilePlumbers in Victoria, British Columbia
Miles Plumbing Svc Ltd
Miles Plumbing Svc Ltd
Miles Plumbing Svc Ltd provides plumbing and gas-fitting services in Victoria, alongside heating and air-conditioning work. Its trenchless pipe-pulling method repairs water or sewer lines without digging up the yard.
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Business Highlights
- It advertises 24-hour emergency services.
- It says service quotes are straightforward, with no hidden costs.
- Its air-conditioning technicians are trained directly by manufacturers.
- It advertises lifetime warranties for installations.
- It says crews clear up after every job.
Service Area
Victoria, Greater Victoria and Vancouver Island.
Active Business Listing
Miles Plumbing Svc Ltd is one of 12 plumbers ProsGrade lists in Victoria, British Columbia.
Active
Public local listing
Listing details
9 services listed, including Plumbing repairs, Drain cleaning and Trenchless pipe repair. Open 24 hours, 7 days a week. 337 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Miles Plumbing Svc Ltd compares with the other 11 plumbers on ProsGrade in Victoria, using public Google ratings and review counts.
- One of 12 Victoria plumbers on ProsGrade.
Trust Signals
Open 24 hours for scheduling and urgent service requests.
Services Covered
9 services- Plumbing repairsleaky basements, waterproofing and new fixtures
- Drain cleaningcamera inspections
- Trenchless pipe repairwater and sewer lines; pipe pulling without yard excavation
- Gas fittingnatural-gas and propane products and appliances
- Hot water tanksrepairs and installation for all brands
- Tankless hot water heatersinstallation
- Boilers and furnacesservice, repair and replacement for all brands
- Sump pumps and backwater valvesinstallation
- Air conditioningrepairs and installations; all brands, central A/C and heat pumps
Reviews
What customers say
Customers praise the plumbers’ friendly manner and professional work, including a toilet replacement with the floor levelled and water-flow checks after a slow main line was snaked. One customer reported a late arrival, an unfinished perimeter-drainage camera inspection, and follow-up calls and emails that went unanswered.
Customer Reviews
Dennis Schemitsch
Thank you to Alex for installing my replacement hot water tank. He was friendly, professional, thorough, knowledgeable and hard working.
I will use Milani again as I have another property that requires a replacement tank next year. I would be pleased if Alex was again the plumber.
Victor Gomez
Alex D. from Miles plumbing (owned by Milani Plumbing) did a great job. My issues was a slow main line used for both the washer and kitchen sink that would overflow.and flood. He ran the snake twice, tightened all joints and checked all pipe seals. He was friendly, efficient and tested the pipes and water flow 2x before he left. Thank you for doing a great 5 star job. I can finally do laundry again.. ??????
catherine mingo
Norman did a fantastic job replacing our leaking toilet, leveling the floor under the toilet so as to ensure that everything was working properly. We really appreciate his time, professional install, and his very friendly personality. We highly recommend Norman P. to anyone needing professional, thorough service.
Margo F.
Alex did a fantastic job replacing 2 hose bibs to my outdoor taps. He’s definitely an expert in the field and I highly recommend him. A++
Katya Rhodes
The worst possible customer service--STAY AWAY from them! My contractor and I hired Miles Plumbing to perform a perimeter drainage camera inspection at my house. The plumber arrived 1.5 hours later than scheduled without any warning or explanation, spent hours chatting on the job, and left the job unfinished--did not attach two downspouts (see pictures attached). I sent an email to Miles Plumbing requesting a discount for the delayed and unfinished service. After not receiving any response, I called their manager, Mary, to discuss the issue. Her response was that "people make mistakes" with no apologies or discounts, articulated in a very entitled and aggressive tone. Mary said she opened a complaint and she'd talk to the owners and call me back but she never did. Instead, they threatened with collections. I called the company numerous times to talk to management and sent several emails but they NEVER responded or called back. The company also falsely advertises their BBB accreditation on their website without in fact having it. UNPROFESSIONAL and rude customer service accompanied with terrible plumbing service. Never recommend to anyone!
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Frequently Asked Questions
What does a Miles Plumbing Svc Ltd. drain-camera inspection involve?
A technician lowers a video cable camera into sewer branch lines leading from tubs, showers, toilets and sinks, then uses the images to locate the problem. The inspection can diagnose the issue without digging up the yard.
How long do Miles Plumbing Svc Ltd.'s trenchless repairs take?
Most trenchless repair jobs wrap up within a day.