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Taking CallsPlumbers in Victoria, British Columbia

The Clear Choice Plumbing & Heating

Taking Calls in Victoria Today 4.90 (598 reviews)(778) 715-6412

The Clear Choice Plumbing & Heating

The Clear Choice Plumbing & Heating, operating as The Smell Good Plumbers, is a Victoria plumbing contractor founded in 2019. It provides plumbing and drain work across Greater Victoria, with repiping planned to limit drywall disruption.

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Business Highlights
  • The company says all its plumbers are licensed by the Province of BC and carry comprehensive insurance.
  • The company says every team member undergoes background checks.
  • It describes itself as Victoria-owned and operated.
  • 0% financing through Financeit is available to qualifying customers.
  • Its work is backed by the Smell Good Warranty.
  • Emergency service is available.
  • The company says every job is quoted upfront and completed to BC code.
Service Area

Victoria, Saanich, Oak Bay, Esquimalt, Colwood, Langford, View Royal, Sooke, Sidney, Central Saanich, North Saanich, Metchosin and Highlands.

Local Business Taking Calls

The Clear Choice Plumbing & Heating is one of 12 plumbers ProsGrade lists in Victoria, British Columbia.

Taking Calls
Taking calls through ProsGrade
Listing details

12 services listed, including Poly B replacement, Whole-home repiping and Water heater repair. Open weekdays, closed on weekends. Rated 4.9 from 598 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How The Clear Choice Plumbing & Heating compares with the other 11 plumbers on ProsGrade in Victoria, using public Google ratings and review counts.

  • Ranks in the top half of the 12 Victoria plumbers on ProsGrade by Google rating and review volume.
  • Rated 4.9 on Google, at or above the 4.6 average of other Victoria plumbers on ProsGrade.
  • Has more Google reviews (598) than 6 of the 11 other Victoria plumbers on ProsGrade.
  • One of 10 Victoria plumbers on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

12 services
  • Poly B replacementReplacement with PEX.
  • Whole-home repipingPEX-A or copper.
  • Water heater repairRepair parts stocked for Rheem, Bradford White, A.O. Smith, Navien and Rinnai.
  • Water heater installationGas, electric, tank and tankless units.
  • Sewer line repair and replacementCamera diagnosis; HDPE pipe for full lateral replacement.
  • Water main repair and replacementPressure testing and on-site inspection.
  • Drain cleaningKitchen, bathroom and main sewer-line clogs.
  • Hydro jetting
  • Sewer camera inspections
  • Perimeter drain replacementInspection, cleaning and replacement.
  • Toilet repair and installation
  • Faucet repair and installation

Reviews

What customers say

Customers appreciate clear explanations and communication throughout the work. One customer valued a no-pressure quote with detailed options and a next-day water-heater installation; another praised Nick's persistence through hours of detailed work on a complex plumbing problem.

Customer Reviews

Victoria Ramen Arashi

When our kitchen sink started draining poorly, Sarah came to help us. She gave us a very kind and clear explanation that was easy to understand, even for those of us without technical knowledge. Her smile was wonderful and left a great impression on us. Nick, who came afterward, also worked very hard, and thanks to him the plumbing is now flowing properly again. We would love to see them both again, although that would mean we’re having plumbing issues again — which is a bit complicated! Still, we truly appreciate their help and would be happy to welcome them back anytime.
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Perry Gardener

Clear choice could not have been a better choice for a Company name. Estimate done at the location didn’t have to go back to the office for stock check or anything. I have used Clear choice before and have always been very satisfied with service and price. Nicholas was prompt professional and friendly. I will continue to use Clear Choice because it literally is.
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Rich B

Couldn't be happier. Sarah provided a clear quote with detailed options and no pressure. The next day, Sarah and Micah installed a new hot water heater. Communication was excellent throughout, including arrival times and questions along the way. The installation was done well, the old tank was removed, and everything was left tidy. I fully recommend them.
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Rebekah Curran

Amazing work done by Nick on a complex issue that previous plumbers (from well-known companies in Victoria) were unwilling or unable to fix. His diagnostic and clinical plumbing skills are unmatched. His perseverance and dedication to solving the problem meant he spent hours doing finicky and detailed work - and he did this with humble confidence and a smile! Cost was more than reasonable. Many thanks to Nick and his colleague, Micah, who helped later in the day. Highly recommend this company!
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Tianna Jerome

This was my second time using them and both experiences have been great. Sarah was our most recent technician and did an excellent job. She was easy to work with and very transparent. I’ve never felt ripped off with this company. Their pricing is fair and they don’t try to add unnecessary costs. I’ll use them for any plumbing needs in the future.
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Frequently Asked Questions

Does The Clear Choice Plumbing & Heating remove an old water heater during installation?

Yes. It removes and properly disposes of the old water heater as part of installation.

What happens before The Clear Choice Plumbing & Heating digs for sewer-line work?

It begins with camera diagnosis and provides a written quote before digging.