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Mackenzy’s Plumbing & Drain

Top Spot in Waco Today 5.00 (41 reviews)(254) 581-5181

Mackenzy’s Plumbing & Drain

Mackenzy’s Plumbing & Drain provides residential and commercial plumbing in Waco. Owner Mack White has been solving plumbing problems since 2015, and the company uses inspection cameras and locating equipment to help trace issues.

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Business Highlights

The company is fully licensed and insured in Texas.
It provides a detailed, flat-rate quote before work begins.
It offers a satisfaction guarantee and says it will make service right if a customer is unhappy.
It lists a one-year base warranty for general services, six to 10 years for water heaters, and 10 years for repipes.

Service Area

Waco, Woodway, Hewitt, Robinson, Bellmead, China Spring, Lorena, McGregor and Temple.

Featured Local Business

Mackenzy’s Plumbing & Drain is one of 11 plumbers ProsGrade lists in Waco, Texas.

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Featured on ProsGrade

Listing details

7 services listed, including Water heater services, Drain clearing and Water supply line leak repair. Open 7 days a week. Rated 5.0 from 41 reviews.

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How This Business Compares

How Mackenzy’s Plumbing & Drain compares with the other 10 plumbers on ProsGrade in Waco, using public Google ratings and review counts.

Ranks in the top 10% of Waco plumbers on ProsGrade by Google rating and review volume.
Rated 5.0 on Google, well above the 4.6 average of other Waco plumbers on ProsGrade.
One of 7 Waco plumbers on ProsGrade rated 4.7 or higher from at least 10 reviews.

Trust Signals

24/7 availability listed; call for current response times.

Services Covered

7 services

Water heater servicesTraditional tank and energy-efficient tankless models; installation, replacement and repair.
Drain clearingHydro-jetting and auger technology; sink, shower and tub drains, plus main sewer line cleaning.
Water supply line leak repairSlab leak detection and repair; leak location; pipe rerouting, repair and replacement.
Faucet and fixture installation
Garbage disposal repair and installation
Water pressure diagnosis and correction
Emergency plumbing repairs

Reviews

What customers say

Customers describe prompt responses and clear explanations of plumbing problems and options. One customer appreciated Mack clearing a clog, following it with a camera inspection, and providing an estimate for replacing old cast iron sewer lines; another said he corrected problems from a previous toilet installation and stayed true to the quote.

Customer Reviews

Anthony Silva

Mack was great to work with. He showed up about an hour after my initial call, which was much faster than expected. He quickly cleared the clog, then took the time to do a camera inspection and explain what he was seeing. He also provided a clear estimate for replacing our old cast iron sewer lines. Very professional, knowledgeable, and easy to talk to. I really appreciated the quick response and thorough service. Would definitely recommend.

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Kerri Sanderford

Our septic guy was out to pump our tank, stated we needed a plumber and recommended Mackenzy’s plumbing. I gave him a call and he was out within a couple hours to help us. Extremely knowledgeable and walked us through everything he was seeing in our drains and made sure I completely understood what needed to be fixed. I highly recommend!

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Mat Sandoval

Great set of guys there, very friendly and knowledgeable. They diagnosed my issue and gave me expert advice for multiple options and I learned a lot about my plumbing, thanks again.

Teresa Hall

Mack was wonderful. He came out right away and looked at our outdoor fire pit. Part of it was not under his scope so he called around and found a serviceman for us to do the other part of our repair. We will definitely use him going forward for our plumbing needs and I would highly recommend.

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Hayden Murrey

Got recommended Mackenzy’s plumbing by a friend and was not disappointed! Gave a quick affordable quote and stayed true to it. I had issues from the way my toilet was previously installed and he took the time to fix their mistakes and do the job I hired him to do. Excellent service!!!

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Frequently Asked Questions

Does Mackenzy’s Plumbing & Drain provide emergency plumbing at all hours?

The company offers 24/7 emergency service.

What should customers expect during an on-site visit?

The company says its technicians wear shoe covers, clean up thoroughly after the job, and arrive within the promised service window.