Mr. Rooter Plumbing of Rhode Island

They were so responsive in getting a technician out to me promptly. Justin came out and was super helpful and professional. He took his time figuring out what was wrong with my hot water heater and also made phone calls to the manufacturer making sure that I was taken care of. I truly appreciate the service.

I reached out through Mr. Rooter after seeing local advertisements, namely that they beat their competitors (infer a similar name?), and boy do they. I was tepid at first, my luck with plumbing companies hasn't been great. From the first contact to the end of the job, professional, courteous, kind, punctual, fair, open, honest, and transparent. Did i mention meticulous and clean, even for dirty jobs? Will (basically a master plumber in my eyes) and Cam (apprentice) were the lucky straw pullers. They replaced an entire sewage ejector chamber and pump, and even with some of those unexpected hurdles that cropped up, worked through it all and got our place back in order. After 2 years working through to now my third company, I can say resolutely that the team diagnosed and corrected our issue and concerns successfully. I recommend Mr. Rooter/Greenwood Plumbing wholeheartedly. (Note, the attached picture is prior to the finished concrete, which they also completed.).

Had a mostly excellent experience. Don't book through any site other than theirs as they sometimes don't get the information. Once you do book with them they communicate well to make sure you know they are coming. Charles was my plumber and he did a great job. He listened well and was very accommodating especially when I asked if he could do a few more jobs. Really appreciate the good work.