Business ProfilePlumbers in Washington, District of Columbia
Magnolia Plumbing, Heating & Cooling
Magnolia Plumbing, Heating & Cooling
Magnolia Plumbing, Heating & Cooling is a fourth-generation, family-owned company serving residential and commercial customers in the Washington, DC area. Its roots date to 1950; the company handles plumbing repairs, installations, maintenance and replacements, including 24-hour emergency plumbing. Its leak-detection service uses specialized equipment to pinpoint leaks.
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Business Highlights
- Family-owned and operated for four generations.
- The company says it is licensed, bonded and insured.
- Magnolia lists DC Plumbing and Gasfitting Contractor license PC 1000672.
- Magnolia lists a one-year parts-and-labor warranty on qualified service repairs.
- Magnolia describes its services as backed by a 100% guarantee.
Service Area
Washington, DC and surrounding areas; commercial plumbing in Arlington, Bethesda, Frederick and Silver Spring.
Active Business Listing
Magnolia Plumbing, Heating & Cooling is one of 11 plumbers ProsGrade lists in Washington, District of Columbia.
Active
Public local listing
Listing details
12 services listed, including Plumbing repair, installation, maintenance and replacement, Water leak detection and Automatic shut-off valves. Open 24 hours, 7 days a week. 1,447 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Magnolia Plumbing, Heating & Cooling compares with the other 10 plumbers on ProsGrade in Washington, using public Google ratings and review counts.
- Has more Google reviews (1,447) than 8 of the 10 other Washington plumbers on ProsGrade.
Services Covered
12 services- Plumbing repair, installation, maintenance and replacement
- Water leak detectionSpecialized equipment for leak diagnosis; pipe repair when needed
- Automatic shut-off valvesInstallation, repair and replacement
- Gas line servicesInstallation, repair and replacement
- Water lines and pipingWater line installation and repairs; pipe installation, replacement and repair
- Sump pumpsInstallation, maintenance, replacement and repairs
- Water treatment systemsWater testing; assistance selecting a treatment system
- Kitchen and bathroom plumbingKitchen piping, fixtures and faucets; leaky sinks, shower plumbing and clogged toilets
- Garbage disposal plumbingInstallation and service
- Water heatersConventional, heat pump and tankless units
- Sewer and drain servicesVideo-camera inspection and high-pressure hydro jetting for clogs
- Emergency plumbing24-hour service
Reviews
What customers say
Several customers describe responsive service and professional, thorough technicians. One customer praised a heat-repair technician’s meticulous work and cleanup; another said the crew arrived the day of a plumbing-backup call and provided a detailed after-action report. Price and billing concerns recur: one customer called a kitchen-faucet replacement unreasonably expensive and said follow-up calls repeated the fixed-price policy; another questioned a garbage-disposal charge but later praised the company’s explanation of costs, while a third found the required collection of card details alarming and said a billing adjustment remained pending despite the company’s assurance it would adjust the balance.
Customer Reviews
anar virji
This was my first time using Magnolia and I found their service excellent. Demarcus - the technician - explained things really well. His work was meticulous and he cleaned up, even sweeping, after fixing my heat. The repair took longer than he anticipated and he was patient and didn’t rush the job. I’d definitely use them again.
Homa Nowrouzi
They were responsive. The technician was good and replaced our kitchen faucet but their prices are unreasonably high. They claim they have a fixed price policy in their system. I found out that the Delta faucet installed was $250 and I was charged close to $1000 and that was after I complained. They said they gave me a discount. I checked with two other plumbers in the area and was told the average cost to replace this faucet was between $350 to $650. I contacted them to complain. Two people called and left messages repeating what was said initially which is that they have a fixed price policy. Their labor for less than an hour ended up costing me close to $750. This is too expensive!
Edgar Rivas
Magnolia Plumbing is super responsive, thorough, and provides excellent customer service. We needed their help with a plumbing backup and they arrived the same day we called and were quick to help us diagnose the problem. They are transparent upfront about their service pricing and provide very detailed after action reports to summarize their work. We would strongly recommend!
LR Lowe
The magnolia technician was very professional. Thorough completed the repair of the clogged toilet. There were two concerns 1) company policy is that prior to confirming appointment it is a requirement to collect credit card information including CVC numbers, account number, and expiration date
which was a bit alarming! 2) There was an issue with the $75 waiver of the service charge fee. It is still pending but I have been assured by the company. They will adjust on the billing balance and my credit card The waived charge and deduction of $75 makes the total price for the service reasonable.
L Lewis
Don’t know how things went onsite with the installation at my rental home, but I was charged $624 for an Insinkerator 1/2 power garbage disposal. I have NEVER paid that much money for a disposal and I am awaiting a return call from Joe in the accounts department to explain that price. That’s ridiculous!
FOLLOW UP: Rebecca Flores contacted me and I am very happy with her professionalism and explanation of my costs. Her technician was honest and delivered above average service. They have restored my confidence in this company. Thank you goodness b/c it is hard to find a trustworthy plumber. Thank you.
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Frequently Asked Questions
How do Magnolia’s automatic shut-off valves work?
The valve is installed where the main water line enters the home and works with sensors. When the sensors detect an unusual amount of water, the system shuts off the water supply.