Ashley Williams
These guys were fantastic. They came in they did the job in a timely manner and we're sweethearts. I had to have an ejector pump replaced and they did an excellent job. And the price was fantastic.
FeaturedVerifiedPlumbers in Waterbury, Connecticut
Master Rooter
Master Rooter provides plumbing and drain services in Waterbury, including drain cleaning for homes and businesses. Its drain-cleaning process starts by understanding the issue and uses inspection results to shape a cleaning plan.
Business Highlights
- It describes its technicians as licensed and insured.
- It describes its team as skilled and certified.
- Same-day service is available.
- Financing options are available.
Service Area
Waterbury, Middletown, Cromwell, Meriden, Portland, East Hampton, Chester, Colchester, Higganum, Durham, Middlefield, Rocky Hill, Berlin, Marlborough, Kensington, Wethersfield, Newington, Southington, Plainville, West Hartford, Hartford, East Haddam, North Haven, Glastonbury and East Hartford.
Featured on ProsGrade. Master Rooter is one of 11 plumbers ProsGrade lists in Waterbury, Connecticut.
Listing details
12 services listed, including Drain cleaning, Water removal and Emergency plumbing. Open 24 hours, 7 days a week. Rated 5.0 from 93 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Master Rooter compares with the other 10 plumbers on ProsGrade in Waterbury, using public Google ratings and review counts.
- Ranks in the top quarter of the 11 Waterbury plumbers on ProsGrade by Google rating and review volume.
- Rated 5.0 on Google, well above the 4.6 average of other Waterbury plumbers on ProsGrade.
- One of 8 Waterbury plumbers on ProsGrade rated 4.7 or higher from at least 10 reviews.
Trust Signals
Open 24/7 for urgent plumbing, sewer, and drain issues.
Services Covered
12 services- Drain cleaningMinor clogs to major blockages; homes and businesses
- Water removalWater removal for homes and businesses
- Emergency plumbingWater leaks, clogged drains and other urgent problems; available 24/7
- Sewage disposalSewage issues at homes and businesses
- Gutter cleaningLeaves and debris
- Septic tank servicePumping, inspections and repairs
- Pressure washingDriveways, decks and buildings; dirt, mold and grime
- Rooter serviceClog clearing with special tools
- Pipe and sewer camera inspectionCamera checks for leaks or blockages without digging
- Sewer line repairs
- Water heater installation and repairs
- Pipe restoration and leak detection
Reviews
What customers say
Customers praise prompt responses, timely work and clear explanations. One customer says Ben worked around their schedules while restoring hot water after a water-heater failure; another valued guidance on a part for an upstairs bathroom issue.
Customer Reviews
Joshua Smith
We called this place in an emergency because our water heater conked out. It was answered first by Levi who immediately asked for photos of our problem and then given to Ben. At first we were hesitant because all other companies were quoting us 2000 and up to replace and install our water heater. Ben came by and had the water heater with him and ready to install it. He worked around our schedules, he was polite, calm and did an awesome job restoring our hot water back to the house. Thanks Ben. I would definitely recommend this place for you plumbing needs. I definitely would be reaching out to this place for any future needs we have.
Rubi Gil
I had an issue with my toilet where the hose was leaking, and after a quick Google search I found this company. I reached out through their website, and Ben contacted me the next day to schedule service. They gave me a clear time window, which I appreciated.
The technician arrived as scheduled, fixed the issue quickly and efficiently, and everything has been working perfectly since. The whole process was simple and professional.
I also showed the tech an issue in my upstairs bathroom, and he explained exactly what part I need to order and said they can come back to install it if needed. I really appreciated the honesty and guidance instead of trying to upsell me.
Payment was easy and can be done through PayPal, which was convenient.
Overall, great experience and I’ll definitely be calling them again for future plumbing needs.
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Frequently Asked Questions
What signs does Master Rooter associate with a drain that may need cleaning?
Slow drainage, gurgling sounds, foul odors and recurring clogs are signs it identifies.
How often does Master Rooter recommend drain cleaning?
It gives annual cleaning as a general recommendation, while noting that frequency depends on drain use and the type of debris.