Local plumbing company providing scheduled service for residential and light commercial customers in the Waukesha, Wisconsin area during weekday hours.
A local option for routine plumbing needs with weekday availability. Suits customers seeking scheduled service, straightforward repairs, and fixture replacements close to home Local experience that helps homeowners across Waukesha, Wisconsin compare a more region-aware provider.
Serving Waukesha, Wisconsin and nearby communities in Waukesha County; call to confirm coverage for your location.
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Typical work includes leak repairs, faucet and toilet service, water heater service and replacement, drain clearing, and basic piping repairs for residential and light commercial properties.
Customer feedback is mixed. Positive reviews mention quick response for urgent issues, punctual arrivals, and work completed as expected. Critical reviews cite concerns about communication, unexpected minimum service charges, follow-up on callbacks, and handling of billing after service errors. Pricing clarity and responsiveness appear to be recurring themes in recent comments.
I had an emergency situation on a holiday. Midwest came within an hour and did what was nessesary to fix the issue and even followed up to make sure the situation was corrected.
Highly do not recommend. To start, the women working the service counter was extremely rude & dismissive to my wife and I. Gave us false information on warranty coverage, and never stated there is a $150 MINNIMUM CHARGE for a tech to come do service. Resulting in a $175 bill to cap off a valve & for the tech to be there for 10 minutes total. Highly discourage using dealing with this company. Very unprofessional and rude customer service.
I used Midwest Plumbing for years, thought I was a good customer, until a service call that ended up with a closed boiler valve showed they couldn't care less about me. The tech didn't reopen the valve causing a shutdown resulting in a $200 visit from the boiler installer. Easy fix, honest mistake, but no price adjustment at all for their misstep, after I called, emailed and sent a letter. Who does this in this day and age? I'll never work with them again and offer this bit of advice: Don't ghost good customers, they won't shut up about it.
I have used Midwest Plumbing on numerous occasions at my home and also for rental properties I own. They arrive promptly and do quality work. Everyone has always been courteous and respectful. Prices are in line with other plumbers in the area. Have always been satisfied with Midwest
Overpriced and did not diagnose any issues, If you are looking for a fair plumber in the area of Waukesha do yourself a favor and look elsewhere. They refused to help me at all and cost more than going to a doctor. I gave them a chance to rectify the issue and they just keep saying they will call me back and never do. BTW other customers have said the exact same thing but they clearly dont care
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