Business ProfilePlumbers in Welland, Ontario
Superior Plumbing & Heating of Welland
Superior Plumbing & Heating of Welland
Superior Plumbing & Heating of Welland handles plumbing for homes and businesses in Welland. It offers 24/7 emergency service and same-day service.
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Business Highlights
- It is Canadian-owned and operated.
- Its plumbers are licensed and qualified.
- It provides a service warranty of up to 90 days.
Service Area
Welland and the Niagara area.
Active Business Listing
Superior Plumbing & Heating of Welland is one of 8 plumbers ProsGrade lists in Welland, Ontario.
Active
Public local listing
Listing details
12 services listed, including Water heaters, Toilets, faucets, sinks and showers and Drain cleaning. Open 24 hours, 7 days a week. 89 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Superior Plumbing & Heating of Welland compares with the other 7 plumbers on ProsGrade in Welland, using public Google ratings and review counts.
- Has more Google reviews (89) than 6 of the 7 other Welland plumbers on ProsGrade.
Trust Signals
24/7 phone support with urgent scheduling when available.
Services Covered
12 services- Water heatersRepair and installation.
- Toilets, faucets, sinks and showers
- Drain cleaningCamera-based blockage detection; hydro-jetting or a plumbing snake.
- Sump and well pumpsRepair and installation; sump pump replacement.
- Ejector pump servicesInstallation and replacement; snaking or hydro-jetting; force-main replacement with PVC or HDPE.
- Pipe and valve servicesFrozen and burst pipe repair; backflow testing and installation; plumbing valve replacement.
- Leak detection and repairBasement leak repair and plumbing camera inspections.
- Sewer and drain linesSewer installation and repair, line cleaning and replacement.
- Main water linesMain line repair and lead pipe replacement.
- Whole-house repipingType L copper or PEX tubing; whole-system pressure tests at 100 PSI.
- Commercial plumbingDrain cleaning, leak detection and sewer repair; commercial toilet, faucet and sink installation and repair.
- Water treatmentWater-softener and reverse-osmosis system repair and installation; water-quality testing.
Reviews
What customers say
Several positive accounts describe professional or well-done plumbing work. One customer said a technician came the same day to assess and quickly fix a broken toilet-tank flow valve; another said technicians completed a kitchen-drain hydro-jet job the next day, finished in an hour and cleaned up quickly. A customer with an urgent blockage said the technician arrived without tools and the job had to be scheduled for another day; another reported an attempted card charge after declining a yearly membership and said there was no apology or explanation when they questioned it.
Customer Reviews
D A
Needed urgent work done due to a blockage. 1) Didn't come prepared to unblock a blockage AT ALL. Literally was the reason why we called. We told them the issue. 2)They were trying to upsell saying the best they could do would cost 1700-2700... for a BLOCKAGE of something that we have dealt with in the past that was easily dealt with for a FRACTION of that cost in the past. When we told them absolutely not Mikes demeanor COMPLETELY changed and did a 180. Mike shows up in a fancy car with NO tools prepared to do a job. Charge you $168 to walk in the door for an urgent matter that you then have to "schedule" for another day... Disgusting service. Do NOT recommend.
FYI because Mike wouldn't listen... we've had a camera in our pipes and there was NEVER any "collapses" like he says there are. How do you know Mike? Did you look? No. You got pissy when we told you no because you were hoping for an easy sale. Absolutly not.
Justin
Buyer beware of Superior plumbing. I had some emergency service done last year all paid for and they tried to sign me up for a yearly membership which I declined. A year later they attempted to bill my credit card card for 124.30. When I called to question it the admin person was very arrogant and no apology or explanation. It was as if she regretted getting caught. This is a despicable practice and I hope they haven’t been scamming seniors in Niagara. Stay away from companies who act in bad faith.
Susan Fleury
I’m so pleased with the service we got from Superior Plumbing. They were excellent. I called them about a broken flow valve in the toilet tank and they had Kurtis out the same day to have a look at it. Kurtis was extremely friendly and professional. He had great customer service skills explaining everything he needed to fix and options we had. Kurtis fixed the problem quickly and did a great job. I would definitely recommend Kurtis and this company for any plumbing problems.
The only issue I had was with the receptionist-I could hardly hear them and they were extremely difficult to understand. Maybe it was their headset or a bad phone line but it sounded like they were mumbling. Otherwise, everything was great! ??
Laura Vatrt
We needed new shower taps. And we assumed we would need to get the tile repaired afterwards.
Since our double faucets were at a lower level they put the new single tap at the same location so we did not need any tile repairs.
We prefer the taps at the lower level for taking a bath so it worked out great.
Cedric and Matthew who did the work did a great job.
We would recommend Superior Plumbing.
Jay Sek
We've had issues with our kitchen drain for years. This last time it backed up, I had inquired about the hydro-jet. The technician came and assessed a confirmed the blockage felt the hydro-jet would be the best course. 2 other technicians came the next day with and preformed the service quickly after confirming what it was I wanted to ensure I had all the right information. With an hour they were finished. And cleaned up quickly as if they weren't even there.
Thanks again Superior Plumbing and Heating of Welland
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Frequently Asked Questions
How does Superior Plumbing & Heating of Welland prepare plumbing estimates?
A plumber assesses the plumbing needs in person and provides an estimate before work begins; price quotes are not given over the phone.
How quickly does Superior Plumbing & Heating of Welland respond to emergencies?
Response times can vary with the time of day, the plumber’s schedule and the severity of the emergency, typically ranging from 1 to 4 hours.
How does Superior Plumbing & Heating of Welland limit disruption during a whole-house repipe?
The crew protects floors, makes minimal access cuts in drywall and patches the openings after the new pipes are installed.